Veterans Housing & Outreach Coordinator

U.S.Vets; Richmond (VA); On-site; USD 34,000 - 43,000; Full time

Job summary

U.S.VETS in Richmond, VA is seeking an Outreach Service Coordinator to build relationships with local service providers and connect veterans and families with housing and supportive services. The role emphasizes professional client interaction and program compliance.

The position requires a 4-year degree in social services or equivalent experience, with strong communication, leadership, and teamwork skills to support the Veterans Affairs continuum of care.

Qualifications

• Bachelor’s degree in social services field required.
• Four years of relevant employment experience may substitute for degree requirements.
• Minimum of 2 years supervisory experience in related field.
• Two years of employment at U.S.VETS may substitute for supervisory experience.
• Deep knowledge of the veterans community and ability to engage diverse clients and staff.
• Excellent written and oral communication skills are essential.
• Demonstrated leadership and conflict management abilities.
• Ability to take direction, work independently with minimal oversight, and collaborate in a team.
• Valid driver’s license and ability to meet company driving requirements.

Responsibilities

• Establishes and maintains working relationships with local service providers.
• Connects veterans experiencing homelessness and at-risk veterans and their families with housing and supportive services.
• Interacts professionally with clients and partners on-site and around the site.
• Communicates with Director, Case Managers, and staff regarding client issues.
• Ensures proper and timely communication with Case Management and Veteran Support Coordinator.
• Conducts screenings for housing and available programs.
• Performs non-clinical assessments, interventions, and crisis resolution with clients.
• Facilitates housing intake and discharge processes.
• Identifies client goals for PSH or other continuum programs.
• Tracks and maintains a database of clients served at the site.
• Verifies eligibility to ensure grant/program compliance.
• Coordinates outreach with local providers and community partners.
• Plans, executes, and participates in community events.
• Maintains events calendar for clients and updates management.

Skills

Excellent written and oral comms

Leadership and conflict management

Ability to work with diverse groups

Independent yet collaborative

Education

Bachelor’s degree in social services field

4 years of relevant experience may substitute for degree

2 years supervisory experience or internal substitution

Job description

U.S.VETS in Richmond, VA is seeking an Outreach Service Coordinator to build relationships with local service providers and connect veterans and families with housing and supportive services. The role emphasizes professional client interaction and program compliance.

The position requires a 4-year degree in social services or equivalent experience, with strong communication, leadership, and teamwork skills to support the Veterans Affairs continuum of care.