Veterans Housing Navigator – In‑Person, LA County

JVS SoCal; Burbank (CA); Sur place; USD 34 000 - 36 000; Plein temps

Résumé du poste

JVS SoCal is seeking an SSVF Intake Specialist to join the SoCal Veterans Service Team. You will assess Veterans and their Families for program eligibility and refer ineligible clients to resources, coordinating with local partners across LA County.

The role is 100% in person, requires a BA/BS or equivalent experience, strong communication, and the ability to multi-task and work with priority populations. The position is hourly with benefits, located across Greater Los Angeles.

Qualifications

• BA/BS in Social Work, Career Counseling, or related field (may be substituted for experience).
• Four years of case management or housing navigation experience may substitute for the education requirement.
• Must have a passion for working with Veterans.
• Excellent communication skills.
• Timeliness and attention to detail are essential.
• Must take the initiative; able to work in a team toward unit goals (3+ years with priority populations).
• Background in Case Management or Career Counseling, prior military experience, and experience in homeless services is preferred.
• Proficient in Microsoft Office including Outlook, Word, Excel, and PowerPoint.

Responsabilités

• Conduct individual and group program orientation for clients.
• Assist in recruiting eligible veterans in the Greater Los Angeles area.
• Conduct initial assessments, screening for eligibility, intake, and referrals.
• Receives and assesses calls for service and conducts intake.
• Provide follow-up to clients and maintain positive interactions with stakeholders.
• Coordinate enrollment appointments with supervisor.
• Ensure eligible Veteran files are entered in the case management database for approval.
• Refer ineligible applicants to other organizations/programs.
• Maintain and update internal tracking with prescreening results.
• Document referrals for those screened but not eligible.
• Maintain a database of active community support resources.
• Document all eligibility screening activities in logs (paper/electronic).
• Attend staff, team, and department meetings.
• Input client data into HMIS and ensure HIPAA compliance.
• Maintain compliance with funder policies and Waste, Fraud, and Abuse policies.

Connaissances

Customer service

Counseling

Communication

Initiative

Teamwork

Attention to detail

Timeliness

Formation

Bachelor's degree in Social Work or related field

Four years of case management or housing navigation experience (may substitute education)

Outils

Microsoft Office

Description du poste

JVS SoCal is seeking an SSVF Intake Specialist to join the SoCal Veterans Service Team. You will assess Veterans and their Families for program eligibility and refer ineligible clients to resources, coordinating with local partners across LA County.

The role is 100% in person, requires a BA/BS or equivalent experience, strong communication, and the ability to multi-task and work with priority populations. The position is hourly with benefits, located across Greater Los Angeles.