Veteran Housing Intake Specialist - Flexible Hours

Priority Dispatch Corp.; South El Monte (CA); On-site; USD 34,000 - 36,000; Full time

Job summary

JVS SoCal is seeking an SSVF Intake Specialist to join the SoCal Veterans Service Team. This in-person role supports veterans experiencing homelessness, assessing eligibility, and referring clients to resources across LA County.

The position requires a BA/BS in Social Work or related fields or equivalent experience, plus several years in case management or housing navigation. Expect strong customer service, outreach, data entry in HMIS, and collaboration with partners.

Qualifications

• BA/BS in Social Work or related field, or equivalent experience.
• Four years of case management or housing navigation may substitute education.
• Passion for working with Veterans; strong communication and multitasking.

Responsibilities

• Conduct individual and group program orientation for clients.
• Recruit eligible veterans across the Greater Los Angeles area.
• Perform intake, eligibility screening, and referrals for callers and walk-ins.
• Maintain client data in HMIS and coordinate enrollment with staff.
• Attend meetings and communicate with community stakeholders.

Skills

Customer service

Counseling

Communication skills

Team collaboration

Detail oriented

Time management

Education

BA/BS in Social Work

Career Counseling

Tools

Outlook

Word

Excel

PowerPoint

Job description

JVS SoCal is seeking an SSVF Intake Specialist to join the SoCal Veterans Service Team. This in-person role supports veterans experiencing homelessness, assessing eligibility, and referring clients to resources across LA County.

The position requires a BA/BS in Social Work or related fields or equivalent experience, plus several years in case management or housing navigation. Expect strong customer service, outreach, data entry in HMIS, and collaboration with partners.