Veterans Housing Case Manager II

The Salvation Army Southern California; North Las Vegas (NV); On-site; USD 42,000 - 62,000; Full time

Job summary

The Salvation Army Veteran Services in Las Vegas seeks a Case Manager II for the Supportive Services for Veterans Families (SSVF) program. You will coordinate comprehensive services for veterans and their families, starting with intakes, assessments, and service plans.

You will manage a caseload of 15–30 participants, collaborate with VA staff and community partners, assist with housing placement, provide crisis counseling, and maintain HMIS/SQUARES documentation with strict confidentiality.

Qualifications

• Bachelor’s degree in social work or related discipline with two years of case management experience or equivalent.
• Knowledge of behavioral health, housing programs, and veteran services.
• Strong oral and written communication skills; ability to work with diverse groups.

Responsibilities

• Manage a caseload of approximately 15–30 participants.
• Conduct intakes, assessments, and develop initial service plans.
• Determine program eligibility and facilitate participant enrollment.
• Provide direct case management services to homeless and at-risk veterans and their families.
• Coordinate care with VA personnel and community partners to support eligibility documentation and access to mental and physical health services.
• Provide referrals and support for housing placement and other essential services.
• Conduct outreach in designated communities, including shelters, treatment programs, and other service locations.
• Assist veterans in identifying education, training, and employment goals and develop plans to achieve them.

Skills

two years of case management

behavioral health knowledge

housing programs

veteran services

crisis intervention skills

interpersonal skills

oral and written communication

Microsoft Office

valid driver's license

criminal background check

veteran status preferred

Education

Bachelor’s degree in social work or related discipline

Tools

Microsoft Office (Word, Excel)

Job description

The Salvation Army Veteran Services in Las Vegas seeks a Case Manager II for the Supportive Services for Veterans Families (SSVF) program. You will coordinate comprehensive services for veterans and their families, starting with intakes, assessments, and service plans.

You will manage a caseload of 15–30 participants, collaborate with VA staff and community partners, assist with housing placement, provide crisis counseling, and maintain HMIS/SQUARES documentation with strict confidentiality.