Veterans Case Manager II - Housing & Support Services

Salvation Army; North Las Vegas (NV); On-site; USD 50,000 - 65,000; Full time

Job summary

The Salvation Army is seeking a Case Manager II for the Supportive Services for Veterans Families (SSVF) in Nevada. You will coordinate comprehensive services for veterans and their families, manage a caseload, conduct intakes, assess needs, and collaborate with VA personnel and partners to secure eligibility and access to housing and health services.

You will provide direct case management, support education and employment goals, and perform timely data entry in HMIS/SQUARES, while maintaining

Qualifications

• Bachelor’s degree in social work or related discipline plus two years of case management experience.
• Knowledge of behavioral health, housing programs, and veteran services
• Strong interpersonal and crisis intervention skills
• Ability to communicate and work effectively with a diverse group of residents, staff, and community partners
• Strong oral and written communication skills
• Proficiency in Microsoft Office Software (Word, Excel, etc.)
• Must have a valid driver's license, a clean driving record, and own a registered and insured vehicle for client visits. Mileage reimbursement will be provided, and a company vehicle will be available for client transportation.
• Must pass a criminal background check

Responsibilities

• Manage a caseload of approximately 15–30 participants.
• Conduct intakes, assessments, and develop initial service plans.
• Determine program eligibility and facilitate participant enrollment.
• Provide direct case management services to homeless and at-risk veterans and their families.
• Coordinate care with VA personnel and community partners to support eligibility documentation and access to health services.
• Provide referrals and support for housing placement and other essential services.
• Conduct outreach in designated communities, including shelters, treatment programs, and other service locations.
• Assist veterans in identifying education, training, and employment goals and develop plans to achieve them.
• Support veterans and their families in addressing barriers to employment and accessing community resources.
• Maintain current knowledge of community employment agencies, resources, and program procedures.
• Monitor, document, and report participant progress throughout program participation.
• Provide crisis intervention and supportive counseling as needed.
• Maintain accurate client records and HMIS/SQUARES data entry and documentation compliance.

Skills

Case management

Behavioral health knowledge

Interpersonal skills

Crisis intervention

Communication skills

MS Office

Driver's license

Background check clearance

Education

Bachelor's degree in Social Work

Tools

HMIS/SQUARES

Job description

The Salvation Army is seeking a Case Manager II for the Supportive Services for Veterans Families (SSVF) in Nevada. You will coordinate comprehensive services for veterans and their families, manage a caseload, conduct intakes, assess needs, and collaborate with VA personnel and partners to secure eligibility and access to housing and health services.

You will provide direct case management, support education and employment goals, and perform timely data entry in HMIS/SQUARES, while maintaining