Veterans Health Support & Scheduling Specialist

U.S. Department of Veterans Affairs; Shawnee (OK); On-site; USD 42,000 - 54,000; Full time

Job summary

The U.S. Department of Veterans Affairs in Shawnee, Oklahoma seeks a Medical Support Assistant (MSA) to support patient flow and administrative processes locally.

This role involves handling health and administrative information, scheduling appointments according to VHA guidelines, and assisting Veterans and beneficiaries with information and services. The MSA will coordinate administrative activities, provide advisory and technical assistance, and support clinical and non-clinical staff in the

Responsibilities

• Receiving, intake and indexing of health and administrative information by interfacing with personal computer applications.
• Scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines.
• Providing advisory and technical assistance to Veterans and beneficiaries who come to the medical center seeking medical care, experiencing problems or requesting information.
• Coordinating all admin activity in the immediate area and providing support and assistance to the staff.

Job description

The U.S. Department of Veterans Affairs in Shawnee, Oklahoma seeks a Medical Support Assistant (MSA) to support patient flow and administrative processes locally.

This role involves handling health and administrative information, scheduling appointments according to VHA guidelines, and assisting Veterans and beneficiaries with information and services. The MSA will coordinate administrative activities, provide advisory and technical assistance, and support clinical and non-clinical staff in the