Veterans Care & Scheduling Specialist

U.S. Department of Veterans Affairs; Oklahoma City (OK); On-site; USD 42,000 - 54,000; Full time

Job summary

The Medical Support Assistant (MSA) performs duties related to the receipt, intake and indexing of health and administrative information by interfacing with personal computer applications. The MSA is responsible for scheduling appointments, including interpreting and verifying provider orders in accordance with VHA scheduling guidelines.

The MSA provides advisory and technical assistance to Veterans and beneficiaries who come to the medical center seeking medical care, experiencing problems or

Responsibilities

• The Medical Support Assistant (MSA) performs duties related to the receipt, intake and indexing of health and administrative information by interfacing with personal computer applications.
• The MSA is responsible for scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines.
• The MSA provides advisory and technical assistance to Veterans and beneficiaries who come to the medical center seeking medical care, experiencing problems or requesting information.
• The incumbent coordinates all admin activity in the immediate area and provides support and assistance to the staff.

Job description

The Medical Support Assistant (MSA) performs duties related to the receipt, intake and indexing of health and administrative information by interfacing with personal computer applications. The MSA is responsible for scheduling appointments, including interpreting and verifying provider orders in accordance with VHA scheduling guidelines.

The MSA provides advisory and technical assistance to Veterans and beneficiaries who come to the medical center seeking medical care, experiencing problems or