Veterans Health Admin Support Specialist

US-Department-of-Veterans-Affair; Coatesville (Chester County); On-site; USD 34,000 - 44,000; Full time

Job summary

U.S. Department of Veterans Affairs at the Coatesville VA Medical Center is seeking a Medical Support Assistant (MSA) to support physicians, nurses, and other clinical staff. The MSA performs a variety of technical tasks to facilitate patient care and clinic operations, including data entry, scheduling, and front-desk support.

Basic requirements include U.S. citizenship, English proficiency, and a high school diploma or GED.

Qualifications

• United States citizenship is required; non-citizens may be referred only under VA policy.
• English language proficiency in speaking and writing is required.
• No prior work experience is required.
• Education must be a High School Diploma, GED, or state/provincial proficiency certificate.
• Grandfathering Provision may apply to current VA employees in this occupation.

Responsibilities

• Perform a variety of technical support duties to assist clinicians and staff.
• Enter, modify, and retrieve sensitive patient information in EHRs and scheduling systems.
• Schedule medical appointments and support clinic operations.
• Communicate effectively with patients and internal staff, in person or remotely.
• Handle confidential information ensuring privacy and compliance with policy.

Skills

Customer service

Communication skills

Scheduling appointments

EHR proficiency

Attention to detail

Education

High School Diploma or GED

Job description

U.S. Department of Veterans Affairs at the Coatesville VA Medical Center is seeking a Medical Support Assistant (MSA) to support physicians, nurses, and other clinical staff. The MSA performs a variety of technical tasks to facilitate patient care and clinic operations, including data entry, scheduling, and front-desk support.

Basic requirements include U.S. citizenship, English proficiency, and a high school diploma or GED.