Veterans Health Admin & Scheduling Specialist

Loyal Source Government Services; Cheyenne (WY); On-site; USD 22,000 - 25,000; Full time

Job summary

Loyal Source Government Services is seeking a full-time Medical Support Assistant to support the Cheyenne VA Medical Center in Cheyenne, WY. This role involves performing receptionist duties and delivering compassionate, high-quality care to patients within the VA community.

Responsibilities include coordinating scheduling, updating patient information, processing records in CPRS/VistA, and using MS Office tools daily. Notional status and related informational notes accompany the posting.

Qualifications

• High School education or GED equivalent.
• Type at least 50 WPM.
• Basic medical terminology knowledge.
• Minimum 6 months of customer service experience.
• One year of specialized experience in a clinical setting, scheduling medical appointments, and using EHR systems.

Responsibilities

• Coordinate with Scheduler Team Lead to ensure schedulers perform professionally and positively.
• Ensure patient communications are completed on time and appropriately.
• Coordinate care with community providers not supplied by VA.
• Advise on VA Community Care rules and processes with providers.

Skills

Typing speed 50 WPM

Medical terminology

Customer service

Phone screening

EHR systems experience

Education

High School or GED

Tools

Microsoft Office

Job description

Loyal Source Government Services is seeking a full-time Medical Support Assistant to support the Cheyenne VA Medical Center in Cheyenne, WY. This role involves performing receptionist duties and delivering compassionate, high-quality care to patients within the VA community.

Responsibilities include coordinating scheduling, updating patient information, processing records in CPRS/VistA, and using MS Office tools daily. Notional status and related informational notes accompany the posting.