Veterans Health Admin Assistant — Enrollment & Scheduling

Veterans Health Administration; Eugene (OR); On-site; USD 55,000 - 71,000; Full time

Job summary

The Roseburg VA Health Care System is seeking an Advanced Medical Support Assistant to empower clinical teams serving Veterans in Roseburg or Eugene, Oregon. This role provides essential administrative support, enrollment processing, scheduling, and data entry to ensure timely, accurate care.

Responsibilities span eligibility determination, benefits enrollment, patient communications, and coordination with various departments.

Qualifications

• High school completion or higher required.
• Experience with enrollment, benefits, and registration processes preferred.
• Strong organizational and communication skills.

Responsibilities

• Determine health care eligibility for Veteran patients.
• Administrative processing of Veteran patients in enrollment, benefits, and registration.
• Counseling Veteran patients regarding entitlement enrollment for health care benefits and other special programs.
• Obtaining essential information and documentation from Veteran patients for enrollment activities.
• Performing scheduling functions for Veteran patients including appointments, cancellations, and re-scheduling.
• Facilitating communication between Veterans and other facility consult departments.
• Support of inpatient units and wards with administrative duties during day, evening, night, and weekend shifts.
• Processing and record keeping of inpatient medical records.

Skills

Administrative support

Scheduling

Data entry

Microsoft Office

Communication skills

Education

High School Diploma or equivalent

Tools

Enrollment systems

Records management

Job description

The Roseburg VA Health Care System is seeking an Advanced Medical Support Assistant to empower clinical teams serving Veterans in Roseburg or Eugene, Oregon. This role provides essential administrative support, enrollment processing, scheduling, and data entry to ensure timely, accurate care.

Responsibilities span eligibility determination, benefits enrollment, patient communications, and coordination with various departments.