Veterans Engagement Admin Coordinator

Citizens Behavioral Health; Raleigh (NC); Presencial; USD 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance and Benefit Options

Paid Time Off and Paid Holidays

Continuing Education Support

Professional Development Opportunities

Descripción de la vacante

Citizens Behavioral Health in Raleigh, NC is seeking an Administration VE Coordinator to support day-to-day operations and strengthen Veterans Engagement initiatives. This role will manage client intake, scheduling, and records, while coordinating veteran referrals and resources with clinical staff and community partners.

You will ensure confidentiality, organize workflows, and support events and programs that connect veterans to care.

Formación

• High School Diploma or GED required.
• Associate’s or Bachelor’s Degree in Healthcare Administration, Social Work, Psychology, or related field preferred.
• Minimum 2 years of administrative, coordination, or healthcare support experience.
• Proficiency with Microsoft Office, Google Workspace, and electronic record systems.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Commitment to professionalism, confidentiality, and excellent client service.

Responsabilidades

• Manage client intake processes, scheduling, attendance tracking, and discharge coordination.
• Maintain accurate client records and assist with documentation management.
• Coordinate room assignments, program schedules, and daily operational needs.
• Answer incoming calls, assist visitors, and provide excellent customer service.
• Support efficient communication between clients, staff, and community partners.
• Serve as a primary contact for veteran referrals and community outreach efforts.
• Assist veterans in accessing available resources and support services.
• Coordinate communication with veteran-focused organizations and referral partners.
• Track participation and engagement activities for reporting purposes.
• Support veteran-focused events, educational programs, and community initiatives.
• Maintain confidentiality and privacy standards for all records and communications.
• Assist with audit preparation, document organization, and record maintenance.
• Monitor staff credential records, training documentation, and renewal schedules.
• Support administrative tasks related to insurance verification and billing coordination.
• Assist leadership with reports, meeting preparation, and special projects.
• Order office and program supplies as needed.
• Maintain organized administrative systems and workflows.
• Help create a welcoming and professional environment for clients and visitors.

Conocimientos

Organizational skills

Communication

Problem-solving

Multitasking

Educación

High School Diploma or GED

Associate/Bachelor's degree in Healthcare Admin/ Social Work/ Psychology

Herramientas

Microsoft Office

Google Workspace

Electronic Health Records

Descripción del empleo

Citizens Behavioral Health in Raleigh, NC is seeking an Administration VE Coordinator to support day-to-day operations and strengthen Veterans Engagement initiatives. This role will manage client intake, scheduling, and records, while coordinating veteran referrals and resources with clinical staff and community partners.

You will ensure confidentiality, organize workflows, and support events and programs that connect veterans to care.