Veterans Clinic Front Desk Receptionist — Part-Time

Rodgers Consulting Inc; Charlottesville (VA); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Paid Sick Time

Competitive salary

Wellness resources

Great Work Environment

Competitive Compensation

Job summary

Rodgers Consulting Inc in Charlottesville, VA, seeks an experienced Front Desk Receptionist to greet patients and families with warmth, manage check-in, and support clinic operations. The role emphasizes empathy toward veterans and strong customer service.

This part-time position (15–28 hours/week) requires good organizational skills, proficiency with Google Suite and Apple devices, and the ability to coordinate with medical staff while maintaining patient confidentiality.

Qualifications

• High school diploma or equivalent; additional education is a plus.
• Proven receptionist or customer service experience.
• Strong communication and interpersonal skills for chat and online tools.

Responsibilities

• Greet veterans, visitors, and staff with courtesy and professionalism.
• Verify patient demographics and facilitate intake.
• Manage appointment calendar and check-in processes.
• Assist veterans with completing paperwork as needed.
• Conduct basic screening checks (temperature or blood pressure) as required.
• Provide accurate information in person and via phone/email, including directions to the office.
• Coordinate with medical staff and management to ensure efficient patient flow.
• Answer phone calls and emails and direct inquiries appropriately.
• Maintain a clean, organized reception and office space.
• Order office supplies and manage inventory.
• Ensure office security by following safety protocols at the reception desk.
• Comply with HIPAA regulations and patient confidentiality.

Skills

Customer service

Multitasking

Communication

HIPAA compliance

Education

High school diploma

Tools

Google Suite

Apple devices

Job description

Rodgers Consulting Inc in Charlottesville, VA, seeks an experienced Front Desk Receptionist to greet patients and families with warmth, manage check-in, and support clinic operations. The role emphasizes empathy toward veterans and strong customer service.

This part-time position (15–28 hours/week) requires good organizational skills, proficiency with Google Suite and Apple devices, and the ability to coordinate with medical staff while maintaining patient confidentiality.