Veterans Cemetery Administrative Coordinator

City of Abilene; Abilene (TX); On-site; USD 32,000 - 45,000; Full time

Job summary

City of Abilene Parks & Recreation seeks an Office Assistant to support the Veterans Cemetery operations at 633 Walnut in Abilene. You will handle front-desk duties, assist visitors, answer questions, schedule interments, and maintain records with care and professionalism.

The role requires clerical experience, a high school diploma, and the ability to use VA BOSS and related systems. Compassion and accuracy are essential in daily responsibilities.

Qualifications

• One year of general clerical experience required.
• High school diploma or GED required.
• Valid Texas driver's license required.
• Strong data entry and records management skills.
• Ability to follow procedures and maintain confidentiality.

Responsibilities

• Perform front office duties: answer phones, greet visitors, and assist the public with cemetery policies and activities.
• Represent the office during committal services to ensure dignified delivery of services.
• Support registration and ensure interment processes are timely and professional.
• Use VA BOSS to schedule and coordinate interments.
• Maintain accurate filing and storage of records, reports, and documentation.
• Monitor office supplies and equipment; manage inbound/outbound mail and routine inquiries.
• Address complaints and route to appropriate department as needed.
• Coordinate with the Cemetery Director on operations and administrative functions.
• Ensure compliance with VA/NCA regulations and data privacy standards.

Skills

Customer service

Communication

Multitasking

Education

High School diploma or GED

Tools

BOSS

DocuShare

QuickSubmit

MOS Office apps

Job description

City of Abilene Parks & Recreation seeks an Office Assistant to support the Veterans Cemetery operations at 633 Walnut in Abilene. You will handle front-desk duties, assist visitors, answer questions, schedule interments, and maintain records with care and professionalism.

The role requires clerical experience, a high school diploma, and the ability to use VA BOSS and related systems. Compassion and accuracy are essential in daily responsibilities.