Veterans Benefits Liaison & Claims Advocate

Veterans Benefits Administration; Sioux Falls (SD); On-site; USD 65,000 - 85,000; Full time

Job summary

Veterans Benefits Administration in Sioux Falls, SD, is seeking a Legal Administrative Specialist (Contact Representation) to support veteran claimants and their families. You will counsel on all VA benefits, guide applicants through the claims process, and coordinate communications with VA components and affiliated organizations to ensure accurate, timely processing of benefits.

The role involves conducting interviews at VA facilities and outreach events, reviewing claims, and preparing

Responsibilities

• Counsel Veterans, their dependents, and beneficiaries regarding all benefits available through the Department of Veterans Affairs, as well as non-VA benefits offered by other organizations concerned with Veterans and serve as the facility Point of Contact and advocate in dealings with VA elements and external organizations affecting their claims.
• Conduct interviews at various VA facilities and outreach events to initiate claims, explain VA benefits, and provide assistance in obtaining and completing necessary documents and forms based on the type of claim being submitted.
• Review claims for Veterans, submit appropriate requests to relevant sections for action, and use discretion and judgement when analyzing and interpreting laws, regulations, and procedures, especially where guidelines or precedents may not be clear.
• Explain the types of documents necessary to facilitate timely processing of claims, communicate VA decisions and their reasons to claimants, and prepare technical correspondence to Veterans and their dependents providing benefit information, representation rights, and responses to miscellaneous inquiries.
• Provide counseling and support throughout the claims process, assisting with documentation, clarifying benefit eligibility, and representing Veterans' interests while ensuring accurate and timely processing of all paperwork and inquiries.

Job description

Veterans Benefits Administration in Sioux Falls, SD, is seeking a Legal Administrative Specialist (Contact Representation) to support veteran claimants and their families. You will counsel on all VA benefits, guide applicants through the claims process, and coordinate communications with VA components and affiliated organizations to ensure accurate, timely processing of benefits.

The role involves conducting interviews at VA facilities and outreach events, reviewing claims, and preparing