Veterans Benefits Counselor II

State of Maryland; Maryland; On-site; USD 42,000 - 64,000; Full time

Job summary

State of Maryland seeks a Veteran Benefits Specialist II to assist veterans and their families in pursuing compensation, pensions, and related benefits with the VA and other agencies. The role emphasizes outreach, interviewing, and eligibility liaison.

Based in Gaithersburg, you will operate under the Maryland Department of Veterans and Military Families, supporting entitlement processes and serving as a primary contact for service access.

Qualifications

• Experience delivering services to veterans and their dependents.
• Ability to explain complex benefit information clearly.
• Strong communication and outreach abilities.

Responsibilities

• Assist and represent veterans, dependents, and survivors applying for benefits.
• Advise on benefits veterans may be entitled to.
• Conduct interviews to ensure access to entitlements.
• Help obtain military records and evidence for benefits.
• Serve as primary contact for accessing Department services.
• Engage in public relations and outreach at events.

Skills

Customer service

Interpersonal skills

Public relations

Interviewing

Education

High school diploma or GED

Job description

State of Maryland seeks a Veteran Benefits Specialist II to assist veterans and their families in pursuing compensation, pensions, and related benefits with the VA and other agencies. The role emphasizes outreach, interviewing, and eligibility liaison.

Based in Gaithersburg, you will operate under the Maryland Department of Veterans and Military Families, supporting entitlement processes and serving as a primary contact for service access.