Veterans Benefits Counselor & Admin Specialist

Veterans Benefits Administration; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

Veterans Benefits Administration is seeking a Legal Administrative Specialist (Contact Representative) to join the Public Contact Team in the Veterans Service Center. The role provides in-depth information and comprehensive assistance to veterans, dependents, and beneficiaries on VA benefits and related non-VA benefits.

Applicants must meet all requirements by the closing date and demonstrate the ability to work independently, perform research, and counsel on benefits eligibility.

Qualifications

• Self-reliant decision-maker with the ability to work independently while assisting customers.
• Experience researching laws and regulations to determine veterans’ eligibility for benefits.
• Education substitutions include Ph.D. or equivalent doctoral degree; transcripts required.

Skills

Customer service

Benefits counseling

Claims processing

Research

Education

Ph.D. or equivalent doctoral degree

2.5 years of graduate study toward degree

LL.M. (related field)

Job description

Veterans Benefits Administration is seeking a Legal Administrative Specialist (Contact Representative) to join the Public Contact Team in the Veterans Service Center. The role provides in-depth information and comprehensive assistance to veterans, dependents, and beneficiaries on VA benefits and related non-VA benefits.

Applicants must meet all requirements by the closing date and demonstrate the ability to work independently, perform research, and counsel on benefits eligibility.