Veterans Benefits & Center Support Specialist

Del Mar College - Corporate Services; Corpus Christi (TX); On-site; USD 15,000 - 20,000; Full time

Job summary

Del Mar College in Corpus Christi, Texas, is seeking a Veterans Affairs Assistant to support the Veterans Center. The role provides information and guidance on Department of Veterans Affairs educational benefits, eligibility, and educational objectives, while staffing the center and supporting related activities.

The successful candidate will deliver excellent customer service to students, faculty, and staff, and assist with registration periods, document collection, and benefits applications.

Qualifications

• One year of advanced study or training past the high school diploma or GED equivalency.
• Six months of related experience.
• Excellent customer service skills and ability to communicate courteously and effectively with students, faculty, staff, and public.

Responsibilities

• Staff the Veterans Center and answer phones, provide information on program activities, take messages, refer callers as appropriate, oversee peer tutors, keep the Center clean, and maintain equipment and supplies.
• Assist students with information and guidance on VA educational benefits data systems and access to documents required for benefits.
• Help students apply for VA programs and resolve problems related to benefits documents (e.g., VA Certificate of Eligibility, DD214s, National Archives docs, EBenefits).
• Participate in and support registration periods at all College campuses, centers, and outreach events.

Skills

Customer service

Communication skills

Education

One year of advanced study beyond high school

Six months related experience

Job description

Del Mar College in Corpus Christi, Texas, is seeking a Veterans Affairs Assistant to support the Veterans Center. The role provides information and guidance on Department of Veterans Affairs educational benefits, eligibility, and educational objectives, while staffing the center and supporting related activities.

The successful candidate will deliver excellent customer service to students, faculty, and staff, and assist with registration periods, document collection, and benefits applications.