Veterans Benefits Advocate & Admin Specialist

Commonwealth of VA Careers; Staunton (VA); On-site; USD 33,000 - 36,000; Full time

Job summary

Commonwealth of VA Careers in Staunton, VA seeks a Veterans Services Administrator to provide administrative support and help educate veterans on available benefits. The role involves assisting with appeals processes and handling routine tasks to support veterans and their families.

The position requires knowledge of veterans' benefits, strong communication and customer service skills, and the ability to interview and present information clearly.

Qualifications

• Knowledge of office administration practices and procedures.
• Knowledge of laws and regulations pertaining to veterans' benefits.
• Strong communication with staff, agency officials and the public.
• Experience in interviewing individuals and compiling and presenting information obtained.

Responsibilities

• Provide administrative support to the appeals team, including calendar management and document handling.
• Educate veterans and dependents on services and benefits offered by VA and the federal government.
• Assist clients in accessing lawful and entitled claims and benefits.

Skills

Office administration

Veterans benefits laws

Communication skills

Customer service

Interviewing

Tools

Word processing

Office automation systems

Job description

Commonwealth of VA Careers in Staunton, VA seeks a Veterans Services Administrator to provide administrative support and help educate veterans on available benefits. The role involves assisting with appeals processes and handling routine tasks to support veterans and their families.

The position requires knowledge of veterans' benefits, strong communication and customer service skills, and the ability to interview and present information clearly.