Veterans Benefits Admin Specialist

Veterans Benefits Administration; Hagåtña (GU); On-site; USD 55,000 - 75,000; Full time

Job summary

The Legal Administrative Specialist (LAS) serves on the Public Contact Team in the Veterans Service Center, providing in-depth information and comprehensive assistance to veterans, dependents, and beneficiaries concerning VA benefits and related non-VA benefits.

To qualify, applicants must meet time-in-grade and education requirements, including GS-07/09 paths, with potential federal experience and SF-50 documentation. Time-In-Grade rules apply to current VBA staff as well.

Qualifications

• One year of specialized experience in customer service, benefit counseling, and claim processing.
• Knowledge of researching relevant subject matter.
• Experience derived from federal, military, or private sector.
• Bachelor's degree with Superior Academic Achievement (3.0 GPA or higher) or higher as substitution for experience.

Responsibilities

• Provide information and assistance to veterans, dependents, and beneficiaries regarding VA benefits and related non-VA benefits.
• Assist with inquiries and guidance on eligibility and claim processing.
• Research and interpret regulations to determine Veterans' eligibility for benefits programs.

Education

Bachelor's degree with SAA

Master's degree substitution

Job description

The Legal Administrative Specialist (LAS) serves on the Public Contact Team in the Veterans Service Center, providing in-depth information and comprehensive assistance to veterans, dependents, and beneficiaries concerning VA benefits and related non-VA benefits.

To qualify, applicants must meet time-in-grade and education requirements, including GS-07/09 paths, with potential federal experience and SF-50 documentation. Time-In-Grade rules apply to current VBA staff as well.