Veteran Suicide Prevention Case Manager Bonus Eligible

New England Center and Home for Veterans; Haverhill (MA); Sur place; USD 50 000 - 55 000; Plein temps

Résumé du poste

New England Center and Home for Veterans (NECHV) seeks a dedicated Case Manager to coordinate services for Veterans enrolled in the SSG Fox SPGP. The role emphasizes case management, ISP development, and linking Veterans to VA and community resources across MA and NH counties.

The position supports suicide prevention, partners with clinical and peer staff, conducts outreach, maintains documentation, and participates in team meetings to ensure high-quality care for Veterans at risk.

Qualifications

• Bachelor’s degree and 1–2 years of experience serving vulnerable populations (including homelessness, mental health or SUD, trauma, or justice-system involvement).
• Experience providing case management, navigating community resources, and accessing VA and non-VA benefits.
• Strong understanding of local community resources and benefits.
• Experience with motivational interviewing and trauma-informed care.
• Experience with crisis intervention and de-escalation.
• Flexible self-starter with strong analytical skills.
• Experience supporting individuals at risk of suicide preferred.
• Group facilitation experience preferred.

Responsabilités

• Manage a caseload of approximately 50 Veterans enrolled in NECHV’s SSG Fox SPGP, coordinating services and providing case management.
• Collaborate with NECHV team members to complete and update required SSG Fox SPGP documentation, including ISPs, assessments, screening tools, and case notes.
• Connect Veterans with VA and civilian benefits, social services, and NECHV programs to help reduce suicide risk.
• Collaborate with NECHV staff, partners, and stakeholders to connect Veterans with needed support and participate in case conferences.
• Consult with the Mental Health Clinician to connect Veterans with clinical support.
• Engage Peer Support Specialists, as appropriate, to provide health care navigation, appointment accompaniment, and related guidance and support.
• Coordinate suicide prevention financial assistance related to obtaining or maintaining employment, lethal means safety training, and secure storage.
• Ensure data collection is complete, accurate, timely, efficient, and compliant with agency and funder requirements.
• Collaborate with NECHV team members, community partners, and stakeholders to promote the program, conduct outreach, and establish referral pathways.
• Participate in and facilitate nontraditional groups and activities that engage Veterans at high risk for suicide, build peer support, reduce social isolation, and foster connection.
• Provide responsive, professional service to Veterans, partners, and stakeholders.
• Attend department and team meetings, trainings, case conferences, and individual supervision.
• Perform other duties as needed.

Connaissances

Case management

Resource navigation

VA & non-VA benefits

Trauma-informed care

Crisis intervention

Motivational interviewing

Data/documentation

Strong analytical skills

Formation

Bachelor’s degree

Outils

Microsoft Office

Databases

Description du poste

New England Center and Home for Veterans (NECHV) seeks a dedicated Case Manager to coordinate services for Veterans enrolled in the SSG Fox SPGP. The role emphasizes case management, ISP development, and linking Veterans to VA and community resources across MA and NH counties.

The position supports suicide prevention, partners with clinical and peer staff, conducts outreach, maintains documentation, and participates in team meetings to ensure high-quality care for Veterans at risk.