Veteran Services Case Manager — On-Site (Full-Time)

America Works of New York Inc; Chicago (IL); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vis

PTO Package (Vacation, Sick Time, and

401K Plan with Employer Matching After

Great team and mission-driven work

Job summary

America Works of Illinois, Inc. is seeking a Corporate Representative (Case Manager) in Chicago to provide case management and job placement services for veterans experiencing homelessness.

The role operates on-site with a Monday–Friday schedule and a salary of $55,000 per year. You will conduct intake, develop individualized employment plans, and coordinate resources to help participants achieve stable employment and housing.

Qualifications

• Bachelor's degree or equivalent experience preferred.
• 1–3 years in workforce development or social services.
• Experience serving veterans and/or homeless populations is a plus.

Responsibilities

• Conduct intake, eligibility screening, and job readiness assessments with veterans.
• Develop individualized plans to help veterans become job-ready, including resume prep and mock interviews.
• Oversee barrier removal before/after placement, ensuring housing, clothing, healthcare, and childcare resources.
• Meet with participants in-person or remotely to track progress toward goals.
• Collaborate with the job developer to place veterans with employer partners.
• Maintain case notes, attendance logs, weekly reports, and other tasks.
• Meet enrollment and placement targets weekly, quarterly, and annually.
• Network with service providers to generate referrals and present services.
• Promote professionalism and create an inclusive environment for career development.

Skills

Strong communication skills

Experience with veterans or homeless

Microsoft Office proficiency

Education

Bachelor's degree

Tools

Salesforce

Microsoft Teams

SharePoint

Job description

America Works of Illinois, Inc. is seeking a Corporate Representative (Case Manager) in Chicago to provide case management and job placement services for veterans experiencing homelessness.

The role operates on-site with a Monday–Friday schedule and a salary of $55,000 per year. You will conduct intake, develop individualized employment plans, and coordinate resources to help participants achieve stable employment and housing.