Veterans Housing & Wellness Case Manager

Nations Finest; Eureka (CA); On-site; USD 80,231,000 - 103,155,000; Full time

Job summary

Nation’s Finest is seeking a full-time Case Manager to support participants in achieving stability, wellness, and long-term self-sufficiency. The role provides client-centered case management, outreach, housing navigation, and employment support across multiple sites.

The position reports to the Site Director, pays $28.00–$36.00 per hour, dependent on experience and location, and requires at least 1 year in related fields.

Qualifications

• Minimum 1 years of experience in case management, housing navigation, social service, outreach, homeless programs or residential program support preferred.
• Bachelor’s degree in social work, psychology, or related field strongly preferred.
• Knowledge of social services, housing programs, employment resources, and crisis intervention strategies.
• Strong interpersonal, communication, and organizational skills.
• Demonstrated ability to manage administrative tasks across multiple funding streams.
• Proficiency with EHR systems and documentation standards.
• Understanding of program budgeting, cost allocation, and performance outcome tracking.
• Commitment to trauma-informed, client-centered practices.
• Veteran status is desirable but not required.

Responsibilities

• Client Engagement & Case Management
• Conduct client screenings, intakes and assessments to determine eligibility, needs, and goals for a variety of services offered by Nation’s Finest.
• Develop, implement, and monitor Service Plans (SP) in collaboration with clients.
• Provide strengths-based case management services including advocacy, goal setting, crisis intervention, and ongoing progress monitoring.
• Responsible for the coordination and provision of supportive services including financial assistance, income and health benefits, income maximization supports, and health care navigation.
• Educate clients on program expectations and support them in adhering to rules, policies, and personal goals.
• Conduct outreach in the community, including encampments and service sites, to engage individuals and connect them with resources when needed.
• Build and maintain relationships with landlords, housing providers, and community agencies to expand services and direct referral opportunities.
• Compliance, Documentation & Collaboration
• Maintain complete, accurate, and confidential case files, including eligibility documentation, case notes, service plans, and progress reports.
• Track and report client outcomes to ensure compliance with agency standards and multiple funding requirements.
• Coordinate services with other staff, programs, and external partners to ensure clients receive holistic, integrated care.
• Assist with budget adherence and meeting program performance goals.
• Residential & Facility Support (Location Specific)
• Promote a calm, safe, and respectful environment within the program facility.
• Supervise common areas, sleeping quarters, and outdoor spaces to ensure cleanliness, orderliness, and productive client engagement.
• Monitor compliance with program rules and address behavioral or crisis situations promptly.
• Observe and document client medication management (program-specific) and maintain accurate records.
• Facilitate group sessions, workshops, and/or life skills activities as assigned.

Skills

Interpersonal skills

Communication skills

Organizational skills

Trauma-informed care

Client-centered

Education

Bachelor’s degree in social work or related field

Tools

EHR systems

Job description

Nation’s Finest is seeking a full-time Case Manager to support participants in achieving stability, wellness, and long-term self-sufficiency. The role provides client-centered case management, outreach, housing navigation, and employment support across multiple sites.

The position reports to the Site Director, pays $28.00–$36.00 per hour, dependent on experience and location, and requires at least 1 year in related fields.