Onsite Veteran Services & Outreach Assistant

National-University; San Diego (CA); On-site; USD 19,000 - 26,000; Full time

Job summary

National University is seeking a Veteran & Military Community Center Assistant to support the VMCC team, assist veteran students with benefits inquiries, and participate in outreach and data reporting. The role involves answering inquiries, coordinating with schools and support services, and maintaining up-to-date information for publications and trainings.

The position emphasizes service to veteran and military students, compliance with guidelines, and participation in on-campus events at the

Qualifications

• Current NU student receiving Veteran Education Benefits under Title 38, U.S.C., Chapters 30, 31, 32, 33, 35, 1606, and Edith N. Rogers STEM Scholarship.
• Enrolled in and pursuing an approved program of education at a rate of 3/4 time or greater during the work study semester.
• Maintain good academic standing according to NU's Satisfactory Academic Progress (SAP) Policy.
• Ability to meet National University's employee performance and campus dress code standards.
• Experience in customer service and customer relations.

Responsibilities

• Answers phone calls, directs students on campus and over the phone, sends and receives emails and answers questions to walk-in students.
• Assists Veteran students with general inquiries about Veteran benefits they can receive on and off campus, Veteran's activities, directing students to other student support service locations at the University.
• Assists and participates in outreach within the community and with on-campus efforts and events.
• Collects, compiles, and tracks data in support of the Veteran & Military Community Center.
• Performs basic data analysis and generates reports.
• Conducts other clerical, office duties as required.

Skills

Customer service

Communication

Interpersonal skills

Data entry

Tools

Microsoft Office

Job description

National University is seeking a Veteran & Military Community Center Assistant to support the VMCC team, assist veteran students with benefits inquiries, and participate in outreach and data reporting. The role involves answering inquiries, coordinating with schools and support services, and maintaining up-to-date information for publications and trainings.

The position emphasizes service to veteran and military students, compliance with guidelines, and participation in on-campus events at the