Veteran Success Advocate & Benefits Liaison

Community College of Allegheny County

Pittsburgh (Allegheny County)

On-site

USD 43,000 - 52,000

Part time

14 days+

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Benefits offered by this job

Comprehensive Health Coverage
Four-day summer workweek
403(b) retirement plan with employer‑6
State-defined pension (if applicable)
Group life insurance
Short/long-term disability
FSAs
Employee Assistance Program (EAP)
Tuition waivers
Tuition reimbursement
PSLF eligibility
Professional development opportunities
Free employee parking

Job summary

Community College of Allegheny County seeks a part-time Military and Veteran Success Facilitator to support veteran and military students with VA benefits applications and referrals to internal and external services.

The role involves coordinating with the VA, advising students, and assisting with certification and billing processes for VA education benefits. Regular hours are Mon-Fri with some events; in-person at South Campus.

Qualifications

  • Associate's degree (Bachelor's preferred) in a related field; minimum one year experience with military/veteran services or human services serving diverse/economically disadvantaged populations.
  • Strong interpersonal and communication skills; ability and willingness to work collaboratively.
  • Attention to detail and ability to follow through with assisting the student.
  • Commitment to the students' success and student-centered education.
  • Higher education experience preferred.

Responsibilities

  • Prepares and reviews documentation for certification of students' veterans' education benefits.
  • Acts as liaison between Department of Veterans Affairs and disabled veterans; controls forms for educational costs coverage.
  • Maintains organized records and generates required reports.
  • Serves as campus liaison for veterans affairs with faculty and staff; helps resolve veteran student issues.
  • Informs and assists students in applying for DVA programs.
  • Coordinates with Veteran's Service Center to meet administration requirements and student services.
  • Participates in student orientation.
  • Recommends external programs for veteran student support.
  • Serves on college committees as needed.
  • Assists college recruitment efforts related to military and veteran students.

Skills

Interpersonal skills
Communication skills
Collaboration
Attention to detail
Student-centered approach

Education

Associate's degree (Bachelor's preferred)

Job description

Community College of Allegheny County seeks a part-time Military and Veteran Success Facilitator to support veteran and military students with VA benefits applications and referrals to internal and external services.

The role involves coordinating with the VA, advising students, and assisting with certification and billing processes for VA education benefits. Regular hours are Mon-Fri with some events; in-person at South Campus.

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