Case Manager II (SSG Fox) - Prescott

Paycom; Prescott (AZ); On-site; USD 63,039,000 - 71,635,000; Full time

Benefits offered by this job

Medical benefits

401(k) with match

Generous PTO

Job summary

U.S.VETS in Prescott, AZ is hiring a Case Manager II to provide comprehensive support to veterans facing housing instability, trauma, and mental health challenges. You will perform assessments, develop service plans, and coordinate with the VA, landlords, employers, and community resources.

Join a mission-driven team serving veterans and families, with strong collaboration, ongoing training, and opportunities to impact housing stability, recovery, and independence.

Qualifications

• Bachelor’s degree in social work, psychology, counseling, or related field.
• At least two years of work experience in case management or social services.
• Ability to pass background checks for programs involving incarcerated/recently released clients.
• Strong communication, documentation, and organizational skills.
• Proficiency in Microsoft Office and electronic records systems.
• Valid driver's license with clean driving record.
• Experience with homeless or veteran populations a plus.
• Substance Abuse Counseling certification (e.g., CCAPP, CAADE) a plus.
• Experience facilitating groups or life skills classes.

Responsibilities

• Conduct client assessments and develop individualized service plans addressing housing, employment, education, recovery, legal, financial, medical, and mental health needs.
• Coordinate and monitor services with the VA, landlords, employers, treatment providers, and community resources.
• Provide regular one-on-one meetings with clients and conduct home visits.
• Transport clients to appointments and meetings as needed.
• Facilitate life skills or therapeutic groups for veteran populations.
• Assist with crisis intervention and after-hours support as needed.
• Document services and reports in electronic records systems in a timely, professional manner.
• Support reporting, audits, and file reviews with Program Coordinator and Director of Behavioral Health.

Skills

Communication skills

Documentation skills

Organizational skills

Microsoft Office

Driving

Education

Bachelor’s degree in social work, psychology, counseling, or related field

Tools

Electronic records systems

Job description

Job Details: Level: Experienced, Job Location: USVETS Prescott - Prescott, AZ, Position Type: Full Time, Education Level: 4 Year Degree, Salary Range: $22.00 - $25.00Hourly, Travel Percentage: Up to 25%, Job Shift: Day, Job Category: Admin - Clerical, Lead with heart, serve with purpose.Join U.S.VETSto empower homeless and at-risk veterans & families rebuild their lives.

Are you a compassionate, solutions-oriented professional with abachelor’sdegreein social work, psychology,counselingor a related field? Do you thrive in a collaborative, fast-paced environment where your clinical insight and case managementexpertisecan make a meaningful impact?

U.S.VETS the nation’s largest nonprofit dedicated to ending veteran homelessness—is hiring aCase Manager IIto provide comprehensive support to veterans overcoming housing instability, trauma, mental health challenges, and other barriers to long-term stability.

WhatYou’llDo

• Conduct thorough client assessments and develop individualized service plans (IAPs) addressing housing, employment, education, recovery, legal, financial, medical, and mental health needs.
• Coordinate and monitor services with the VA, landlords, employers, treatment providers, and community resources to help clients meet their goals.
• Provide regular one-on-one meetings with clients and conduct home visits (project-based and scattered-site housing).
• Conduct home visits at project-based units or scattered sites to ensure health and welfare of clients.
• Transport clients in company vehicles to appointments, interviews, court appearances and other meetings as needed.
• Facilitate life skills groups and/or therapeutic groups tailored to specialized veteran populations (e.g., female veterans, justice-involved veterans, families with children).
• Assistwith crisis intervention, urgent client matters, and after‑hours support as needed.
• Document all servicesand critical incident reportsinatimelyand professional fashion usingMCR, and otherelectronicclientrecordsystems.
• Conductrandomdrug and alcohol screenings and ensure compliance with program rules and service plans.
• Support reporting, audits, and file reviews in collaboration with the Program Coordinator and Director of Behavioral Health.

You Are

• Mission-Driven– You are passionate about serving veterans and making a difference.
• Experienced– You have a solid foundation in case management, ideally with at‑risk populations such as those experiencing homelessness, mental health disorders, or substance use.
• Organized & Adaptable– You can juggle multiple priorities, stay on top of documentation, and thrive in a team‑based culture.
• Team-Oriented–You’reready to support peers,collaborate acrossserviceteam, and help elevate program quality.

Qualifications: Required Qualifications

• Bachelor’s degree in social work,psychology,counseling, or related field
• AtLeasttwoyearsofworkexperience in case management orother roles in thesocial servicesarena
• Ability to pass background checks if assigned to programs involving incarcerated or recently released clients
• Strong communication, documentation, and organizational skills
• Proficiencyin Microsoft Office and electronic records systems
• Valid and currentdriver’s licensewith clean driving recordto meet company insurance requirements; ability tocompleteand passa driver training course
• Not requiredbut a definitePLUS!
• Experience working with homeless,veteranor justice-involved populations
• Certification in Substance Abuse Counseling (e.g., CCAPP, CAADE)
• Experiencefacilitatinggroups or life skills classes

Why Join U.S. VETS?

• Comprehensive Benefits: Medical, dental, vision, 401(k) with match, generous PTO, and more.
• Grow Your Career: Gain valuable experience while receiving training and mentorship
• Supportive Culture: Join a team of passionate professionals committed tocollaboration, partnership,andthe pursuit ofexcellence in our service to veterans and their families.
• Make a Daily Impact: Helpat‑risk veterans and their familiesfind housing, healing, and hope.