Veteran & Military Liaison

Provive Wellness; Greenwood (IN); Hybrid; USD 55,000 - 85,000; Full time

Job summary

Provive Wellness in Greenwood, IN seeks a Veteran & Military Liaison to build relationships with military organizations, veterans groups, and referral sources, driving admissions to our specialized programs for military personnel, veterans, and families.

The role centers on outreach, business development, and partnerships, with travel to events and regional activities, collaborating with admissions and clinical teams to align outreach with program goals and ensure a steady client pipeline.

Qualifications

• Bachelor's degree in marketing, business, psychology, social work, or a related field.
• Proven experience in business development, outreach, or sales, preferably in healthcare or military sectors.
• Background working with military personnel, veterans, or families is highly desirable.

Responsibilities

• Build and maintain relationships with military organizations, veterans' groups, community partners, and referral sources.
• Represent Provive Wellness at community events, military expos, and networking opportunities.
• Serve as a liaison between the military community and Provive Wellness, ensuring effective communication and understanding of program offerings.
• Achieve monthly census goals by generating and converting leads into admissions.
• Follow up promptly with all leads and referrals, guiding prospective clients through intake.
• Develop and execute strategic outreach plans tailored to the needs of the military community.
• Accurately log outreach activities, leads, and follow-ups in the CRM system.
• Collaborate with the marketing team to create materials highlighting services for the military community.
• Conduct presentations and educational sessions to promote awareness of Provive Wellness's programs and resources.
• Act as a point of contact for potential clients, referral sources, and family members to ensure a smooth admissions process.
• Work closely with admissions and clinical teams to align outreach with program goals.
• Stay informed about industry trends and best practices in outreach for military-focused programs.
• Participate in team meetings to refine outreach strategies.

Skills

Interpersonal skills

Communication

Relationship building

CRM experience

Travel readiness

Networking

Education

Bachelor's degree (marketing, business, psychology, social work, or related)

Tools

Dazos CRM

CRM software

Job description

Veteran & Military Liaison - Greenwood, IN

Position Overview

The Veteran & Military Liaison is responsible for establishing and maintaining relationships with military organizations, referral sources, and community partners to drive admissions into Provive Wellness's specialized programs for military personnel, veterans, and their families. This role focuses on strategic outreach, business development, and fostering partnerships to ensure a consistent client pipeline while raising awareness of Provive Wellness's mission and services within the military community.

Key Responsibilities

• Build and maintain strong relationships with military organizations, veterans' groups, community partners, and referral sources.
• Represent Provive Wellness at community events, military expos, and networking opportunities to increase program visibility.
• Serve as a liaison between the military community and Provive Wellness, ensuring effective communication and understanding of program offerings.

Business Development

• Achieve monthly census goals by generating and converting leads into admissions.
• Follow up promptly with all leads and referrals, guiding prospective clients and referral sources through the intake process.
• Develop and execute strategic outreach plans tailored to the needs of the military community.
• Accurately log outreach activities, leads, and follow-ups in the CRM system.

Program Awareness

• Collaborate with the marketing team to create and distribute materials highlighting services for the military community.
• Conduct presentations and educational sessions to promote awareness of Provive Wellness's programs and resources.

Admissions Coordination

• Act as a point of contact for potential clients, referral sources, and family members to ensure a smooth and efficient admissions process.
• Work closely with the admissions and clinical teams to align outreach efforts with program goals.

Other Functions & Responsibilities

• Stay informed about industry trends, community needs, and best practices in outreach and business development for military-focused programs.
• Participate in team meetings and collaborate with leadership to refine and improve outreach strategies.

Qualifications and Skills

Education:

• Minimum of a Bachelor's degree in marketing, business, psychology, social work, or a related field (preferred).

Experience:

• Proven experience in business development, outreach, or sales, preferably within the healthcare or military sector.
• A background in working with military personnel, veterans, or their families is highly desirable.

Skills:

• Exceptional interpersonal, communication, and relationship-building skills.
• Strong organizational abilities, with the capacity to manage multiple priorities effectively.
• Familiarity with CRM systems, such as Dazos, is a plus.
• Knowledge of behavioral health or substance use disorder treatment is an advantage.

Professional Attributes:

• Passion for serving the military community and understanding their unique needs.
• Ability to work independently and as part of a multidisciplinary team.
• Self-motivated with a results-driven approach to meeting goals.

Physical Demands

• Ability to travel locally and regionally as required.
• Ability to lift up to 25 pounds and stand for extended periods during events.