Military & Community Outreach Coordinator

Victory Clinic; Colorado Springs (CO); Hybrid; USD 50,000 - 70,000; Full time

Job summary

Victory Clinic in Colorado Springs seeks a Military & Community Outreach Coordinator to build relations with service members, veterans, and community partners. You will lead outreach, education, recruiting, and marketing to increase awareness of Victory Clinic’s evidence-based treatments for TRD.

The role requires strong communication, organization, and the ability to travel; healthcare outreach experience is preferred. Hybrid role nationwide with some travel required.

Qualifications

• Minimum of two years in military, veteran, or military family outreach, community engagement, recruiting, marketing, or related field.
• Proficiency with Microsoft Office; Excel pivot tables a plus.
• Experience coordinating events and outreach initiatives preferred.
• Knowledge of military healthcare programs and benefits preferred.

Responsibilities

• Develop and maintain relationships with military installations and veteran organizations to promote services and access to care.
• Coordinate outreach, education, and marketing opportunities with military groups.
• Attend outreach events, recruiting fairs, and community events on behalf of Victory Clinic.
• Collaborate with marketing on outreach campaigns and educational initiatives.
• Serve as a patient advocate, navigate insurance access challenges, and ensure HIPAA compliance.

Skills

Strong communication

Relationship building

Organizational skills

Independent work

Problem solving

Education

High school diploma

Associate's degree or higher

Tools

Microsoft Office

Excel

Job description

Join Our Growing, Compassionate Team as a Military & Community Outreach Coordinator!

About Victory Clinic

At Victory Clinic, we believe there is hope for depression and are committed to helping patients reclaim their lives through innovative, evidence-based care. We are a TMS and SPRAVATO REMS-certified treatment center with locations in Kansas (Junction City, Manhattan, Dodge City, Lansing) and Colorado (Colorado Springs).

Our treatment - including Transcranial Magnetic Stimulation (TMS) and SPRAVATO® (nasal esketamine) - are safe, effective, and FDA-approved options for individuals experiencing Treatment-Resistant Depression (TRD).

Patient care is at the heart of everything we do. Our team is dedicated to delivering compassionate, high-quality care while supporting one another through strong teamwork. We are guided by our core values of inspiration, results-orientation, clear communication, and meaningful impact.

We value our team and offer a comprehensive benefits package to support both personal and professional well-being, including a 401(k) plan with company matching, health, dental, and vision insurance, disability coverage, paid time off, and paid training and orientation, as well as additional retirement plan options.

About the Role: Military & Community Outreach Coordinator

Victory Clinic is seeking a highly motivated and community-focused Military & Community Outreach Coordinator to build and strengthen relationships with military service members, veterans, military spouses, healthcare providers, and community organizations throughout the regions we serve. This role will lead outreach, education, recruiting, and marketing initiatives that increase awareness of Victory Clinic's services and improve access to care for those affected by treatment-resistant depression.

This position plays a critical role in expanding Victory Clinic's presence within military communities while ensuring that service members, veterans, and their families are connected to effective, evidence-based treatment options. The ideal candidate is organized, self-directed, professional, and an exceptional communicator with experience working with military populations and community partners.

Primary Responsibilities

• Develop and maintain relationships with military installations, DFMWR programs, veteran organizations, military spouse groups, and other military-affiliated partners to promote awareness of Victory Clinic services and support access to care for the military community.
• Coordinate outreach, education, and marketing opportunities with military organizations.
• Attend outreach events, military community events, recruiting fairs, and networking opportunities on behalf of Victory Clinic.
• Assist with recruiting initiatives focused on veterans, transitioning service members, and military spouses.
• Collaborate with the marketing team to develop and support outreach campaigns, advertisements, social media content, interviews, podcasts, and educational initiatives.
• Coordinate educational opportunities with healthcare providers, behavioral health professionals, military leaders, and community organizations.
• Build and maintain strategic relationships through participation in chambers of commerce, Military Affairs Councils (MAC), healthcare associations, veteran service organizations, and other community and professional groups to strengthen community partnerships, increase awareness of services, and support business development opportunities.
• Identify and pursue new outreach, education, volunteer, and community engagement opportunities that support Victory Clinic's mission.
• Serve as a patient advocate when appropriate by helping individuals navigate access-to-care challenges and insurance-related barriers.
• Maintain HIPAA compliance and uphold all patient privacy standards.

Qualifications

• Minimum of two years of experience in military, veteran, or military spouse outreach, community engagement, recruiting, marketing, or a related field.
• Proficiency in Microsoft Office, including Excel. Experience with pivot tables preferred.
• Experience coordinating events, partnerships, educational programs, or outreach initiatives preferred.
• Knowledge of military healthcare programs and benefits, including Tricare, TriWest, Tricare for Life, or VA benefits, preferred.
• Experience working in healthcare, behavioral health, community relations, marketing, recruiting, or military support services preferred.

Core Skills & Attributes:

• Strong verbal and written communication skills
• Excellent relationship-building and networking abilities
• High level of organization and attention to detail
• Self-motivated with the ability to work independently
• Strong problem-solving and critical-thinking skills
• Professionalism and strong follow-through
• Compassionate, patient-centered mindset
• Ability to represent Victory Clinic professionally within the community
• Adaptability and willingness to travel as needed

Education & Certifications

• High school diploma or equivalent required.
• Associate's degree or higher preferred.
• Military service, military spouse experience, veteran experience, or related community outreach experience strongly preferred.
• Professional, patient-focused healthcare environment with both in-person and community-based responsibilities.
• Hybrid role based in Kansas with adaptability and willingness to travel as needed.
• Occasional travel to other Victory Clinic locations and community events.
• Frequent interaction with patients, healthcare professionals, military stakeholders, community organizations, and internal leadership teams.
• Primarily Monday through Friday schedule with occasional evening and weekend events.

Hiring Process

As part of our hiring process, candidates must:

• Provide at least three professional references (two must be supervisors/managers with contact information)
• Complete background check, credit check, job fit assessment, and drug screen

Equal Opportunity Employer

Victory Clinic is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.

If a reasonable accommodation is needed during the application process, please let us know.