Veteran Housing Stability Navigator

Services for the UnderServed; New York (NY); On-site; USD 45,000 - 55,000; Full time

Job summary

S:US Veterans Services in NYC is seeking a Veteran Peer Navigator to support veterans with housing stability, outreach, and service delivery across five boroughs. The VPN uses lived experience to assist participants through SSVF services and community supports.

The role requires extensive travel, collaboration with the SSVF team, and delivering high-quality customer service to help veterans navigate resources and achieve housing goals.

Qualifications

• Must be a veteran of the United States military.
• Ability to travel via public transit to engage veterans across the S:US service area.
• Effective communication with people served, S:US team members and other stakeholders.
• Basic computer skills (MS Office suite and Windows).
• Bilingual English/Spanish a plus.
• Must be able to work both as a team player and independently.
• Knowledge of local resources, Veteran entitlements or other benefits is a plus.

Responsibilities

• Assist participants in defining, planning and achieving goals related to SSVF housing stability and services.
• Work closely with the SSVF team to support veterans’ housing stability goals.
• Provide resources and referrals to VA services, public benefits and legal services.
• Coordinate referrals for housing, health navigation, employment and core services.
• Document all engagements according to VA and S:US standards, including case notes.

Skills

Basic computer skills

Self-motivated

Verbal communication

Bilingual English/Spanish

Team player

Knowledge of local resources

Education

Must be a veteran of the United States military

Ability to travel via public transit

Effective communication with participants and stakeholders

Job description

S:US Veterans Services in NYC is seeking a Veteran Peer Navigator to support veterans with housing stability, outreach, and service delivery across five boroughs. The VPN uses lived experience to assist participants through SSVF services and community supports.

The role requires extensive travel, collaboration with the SSVF team, and delivering high-quality customer service to help veterans navigate resources and achieve housing goals.