Veteran Care Navigator | Benefits & Support Specialist

DG GLASS & TRADE - Desde 2001 conectando negocios confiaveis.; Miami (FL); Hybrid; USD 29,000 - 41,000; Full time

Job summary

DG GLASS & TRADE - Desde 2001 conectando negocios confiaveis. The Veteran Care Coordinator role is in Miami, FL with a hybrid schedule after 90 days. Two days onsite and a 6:30 AM–3:30 PM EST workday, direct hire, pays $25.50 per hour.

For the first 90 days, training is hybrid: Mon–Fri, 8:30–5, onsite Mon-Thu and remote Fridays. You will support veterans through intake, benefits access, crisis counseling, and continuous care coordination.

Qualifications

• Must be a US Military Veteran including US Coast Guard or National Guard.
• DD Form 214 submission required.
• MS Office proficiency and ability to document calls.
• Background check and references required; 30-day assessment.
• Willing to work holidays; 247/365 operation during emergencies.

Responsibilities

• Conduct intake assessments and safety/risk screenings to tailor care plans.
• Connect veterans with VA benefits, healthcare providers, and resources; assist with referrals.
• Provide telephone crisis counseling and peer support when needed.
• Coordinate ongoing case management and maintain HIPAA-compliant records.
• Collaborate with partners, participate in outreach, and pursue certification within 18 months.

Skills

Care assessment & screening

Care coordination

Advocacy & referrals

Crisis counseling

HIPAA compliance

Education

High school diploma or equivalent

Bachelor’s degree (Nice to have)

Tools

MS Office

Job description

DG GLASS & TRADE - Desde 2001 conectando negocios confiaveis. The Veteran Care Coordinator role is in Miami, FL with a hybrid schedule after 90 days. Two days onsite and a 6:30 AM–3:30 PM EST workday, direct hire, pays $25.50 per hour.

For the first 90 days, training is hybrid: Mon–Fri, 8:30–5, onsite Mon-Thu and remote Fridays. You will support veterans through intake, benefits access, crisis counseling, and continuous care coordination.