Veteran Care Access & Support Specialist
Talentify
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Job summary
Talentify is seeking an Advanced Medical Support Assistant (AMSA) in a VISN Clinical Contact Center at Fort Knox to support an interprofessional healthcare team. The AMSA routes clinical questions, coordinates care, and pursues first-contact resolution for Veterans and caregivers.
The role operates within a flexible clinical workflow across multiple clinics, utilizing telephone, messaging, chat, and video modalities to provide accessible care and resource navigation.
Job description
Talentify is seeking an Advanced Medical Support Assistant (AMSA) in a VISN Clinical Contact Center at Fort Knox to support an interprofessional healthcare team. The AMSA routes clinical questions, coordinates care, and pursues first-contact resolution for Veterans and caregivers.
The role operates within a flexible clinical workflow across multiple clinics, utilizing telephone, messaging, chat, and video modalities to provide accessible care and resource navigation.
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