Veteran Auto Field Claims Adjuster – Rewarding

VetJobs; Hiawatha (IA); On-site; USD 67,000 - 82,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental & vision insurance

Wellness & mental health programs

Health savings accounts & life ins.

Paid time off & volunteer time off

Disability & family leave

Job summary

Progressive is seeking an Auto Damage Claims Adjuster to serve as the primary contact for customers, guiding the repair process from start to finish. This field position includes a company car and travel within the assigned area, with occasional office reporting as needed.

Strong leadership, conflict management, and customer service skills are essential to success. Ideal candidates will have attention to detail, the ability to negotiate with body shops, and experience in appraisal/estimating or

Qualifications

• Four years of relevant work experience with one year appraisal/estimating or insurance experience.
• Associate's degree with three years relevant work experience with one year appraisal/estimating or insurance experience.
• Bachelor's degree with one year appraisal/estimating or insurance experience.
• Valid driver’s license, auto insurance, and compliance with Progressive’s driving standards and/or policies.

Responsibilities

• Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines.
• Negotiate repair process with body shops.
• Document information related to the claim and make decisions consistent with claims standards and local laws.
• Evaluate and handle claim payments and resolution of claims without payments.
• Review and determine validity of any supplement requests.

Skills

Leadership

Conflict management

Attention to detail

Customer service

Negotiation

Education

High School/GED

Associate's degree

Bachelor's degree

Job description

Progressive is seeking an Auto Damage Claims Adjuster to serve as the primary contact for customers, guiding the repair process from start to finish. This field position includes a company car and travel within the assigned area, with occasional office reporting as needed.

Strong leadership, conflict management, and customer service skills are essential to success. Ideal candidates will have attention to detail, the ability to negotiate with body shops, and experience in appraisal/estimating or