Vet Front Desk Coordinator - Part-Time, Afternoons

Veterinary Practice Partners; Smithfield (NC); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and a 401(k) plan for F/

Job summary

Willowrun Veterinary Hospital in Smithfield, NC is seeking a part-time front-desk receptionist to be the first point of contact for our clients and their pets. You will greet clients, collect information, and escort them to exam rooms, setting a caring and efficient tone for each visit.

Ideal candidates have customer service experience, strong organizational skills, and a calm, professional demeanor. The role offers afternoons with rotating Saturdays and a supportive team in a busy veterinary

Qualifications

• Previous experience as a veterinary receptionist or medical office assistant preferred.
• Strong organizational and multitasking skills.
• Maintain a calm, professional, and positive demeanor.

Responsibilities

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Skills

Customer service

Organizational skills

Multitasking

Calm demeanor

Job description

Willowrun Veterinary Hospital in Smithfield, NC is seeking a part-time front-desk receptionist to be the first point of contact for our clients and their pets. You will greet clients, collect information, and escort them to exam rooms, setting a caring and efficient tone for each visit.

Ideal candidates have customer service experience, strong organizational skills, and a calm, professional demeanor. The role offers afternoons with rotating Saturdays and a supportive team in a busy veterinary