Veterinary Receptionist - Part-Time Afternoons, PTO

Willowrun Vet; Smithfield, Northern (NC, KY); Hybrid; USD 21,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) plan

Job summary

Willowrun Veterinary Hospital in Smithfield, NC is seeking a part-time front-desk receptionist to be the first contact for clients and their pets. The role requires clear communication, a customer-service mindset, and enthusiasm for animal care.

The position offers a supportive team environment with a comprehensive benefits package, PTO, and a 401(k) plan for part-time staff. Prior veterinary receptionist or medical office experience is preferred, with emphasis on organization and composure.

Qualifications

• Previous experience as a veterinary receptionist or medical office assistant preferred.
• Strong organizational and multitasking skills.
• Ability to maintain a calm, professional demeanor.

Responsibilities

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Skills

Customer service

Organizational skills

Multitasking

Professional demeanor

Job description

Willowrun Veterinary Hospital in Smithfield, NC is seeking a part-time front-desk receptionist to be the first contact for clients and their pets. The role requires clear communication, a customer-service mindset, and enthusiasm for animal care.

The position offers a supportive team environment with a comprehensive benefits package, PTO, and a 401(k) plan for part-time staff. Prior veterinary receptionist or medical office experience is preferred, with emphasis on organization and composure.