Vet Dental Front Desk Specialist

Ethos Veterinary Health; Annapolis (MD); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health insurance

PTO

CE compensation

401(k) retirement options

Pet discounts

Uniform allowance

Job summary

Animal Dental Center in Annapolis, MD is hiring a Client Care Specialist to handle front-desk duties, assist clients, and coordinate treatments with the veterinary team. The role supports our Annapolis and Columbia locations with a 4-day work week and no nights or weekends.

The position emphasizes client education, accurate record keeping, and professional communication while delivering high-quality care from our team of specialists in dental surgery and dentistry.

Qualifications

• Associates degree preferred; minimum High School Diploma or GED.
• Experience as a veterinary receptionist or involvement within veterinary medical practice is preferred.
• Maintain confidentiality with all ADC client information and uphold company values.

Responsibilities

• Greet clients and manage reception duties with empathy.
• Schedule appointments, answer service questions, educate clients, and manage referrals.
• Input and maintain medical records in the practice management system.
• Process payments and explain costs to clients.
• Coordinate multiple doctors and locations to optimize appointments.

Skills

Customer service

Communication

Computer skills

Typing 30 wpm

Education

Associates degree preferred

HS Diploma or GED

Tools

EzyVet

Job description

Animal Dental Center in Annapolis, MD is hiring a Client Care Specialist to handle front-desk duties, assist clients, and coordinate treatments with the veterinary team. The role supports our Annapolis and Columbia locations with a 4-day work week and no nights or weekends.

The position emphasizes client education, accurate record keeping, and professional communication while delivering high-quality care from our team of specialists in dental surgery and dentistry.