Vet Clinic Shift Lead - Team & Client Care

Bfcareers; La Mesa (CA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid time off

Dental insurance

Vision insurance

Wellbeing resources

Pet wellness programs

Job summary

Banfield Pet Hospital is seeking a Shift Lead to support the Practice Manager and COS in guiding the team to maximize productivity and pet care quality. The role emphasizes effective client communication and leadership within a busy hospital environment.

You will help fulfill routines, maintain standards, and model exceptional client and patient experiences while ensuring compliance with hospital policies and procedures. Weekend and evening availability is required.

Qualifications

• Two years of veterinary hospital experience required.
• Must be 18 years of age or older.
• Banfield is an equal opportunity employer and a drug-free workplace.

Responsibilities

• Supervise the team when called upon to ensure quality medical care and patient service.
• Schedule associates to meet client needs and plan time off and CE scheduling.
• Ensure adherence to Banfield policies, dress and grooming guidelines.

Skills

Veterinary hospital experience

Leadership

Customer service

Job description

Banfield Pet Hospital is seeking a Shift Lead to support the Practice Manager and COS in guiding the team to maximize productivity and pet care quality. The role emphasizes effective client communication and leadership within a busy hospital environment.

You will help fulfill routines, maintain standards, and model exceptional client and patient experiences while ensuring compliance with hospital policies and procedures. Weekend and evening availability is required.