Veterinary Shift Lead: Elevate Pet Care & Team Performance

Bfcareers; New Hope (MN); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

401(k)

Paid time off

Health insurance

Dental and vision insurance

Optimum Wellness Plans for pets

Job summary

Banfield Pet Hospital is seeking a Shift Lead to support the Practice Manager and COS in guiding the team to deliver high-quality veterinary care and exceptional client experiences. You will help schedule staff, maintain Banfield protocols, and ensure efficient operations while upholding our culture and brand.

The role emphasizes effective communication, leadership, and a commitment to preventive care for pets and their families. Weekend and evening availability is required.

Qualifications

• Two years veterinary hospital experience preferred.
• Ability to lead and guide a team toward high-quality care and service.
• Comfortable scheduling staff to meet client needs.

Responsibilities

• Supervise and assist hospital leadership to maximize productivity.
• Ensure effective communication with clients and internal stakeholders.
• Provide professional, efficient client service and education on plans and services.
• Schedule associates to meet client needs and CE planning.

Skills

Team leadership

Client service

Staff scheduling

Communication

Pet care knowledge

Adaptability

Tools

Banfield protocols

Job description

Banfield Pet Hospital is seeking a Shift Lead to support the Practice Manager and COS in guiding the team to deliver high-quality veterinary care and exceptional client experiences. You will help schedule staff, maintain Banfield protocols, and ensure efficient operations while upholding our culture and brand.

The role emphasizes effective communication, leadership, and a commitment to preventive care for pets and their families. Weekend and evening availability is required.