Vet Client Services Specialist - 3-Day Week

Thrive Hoffman Estates; Hoffman Estates (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Hourly pay 18–20 USD

8 weeks full-pay parental leave

Health, dental and vision insurance

Pet perks — free exams and discounts

401k program

Continuing education support

Scholarship opportunities

Job summary

Thrive Pet Healthcare Specialists in Hoffman Estates, IL is hiring a Veterinary Client Service Representative to join our 25,000 sq ft, 24/7 emergency facility. You will handle end-to-end customer service for pets and clients, supporting compassionate care and efficient hospital operations.

The role requires prior veterinary CS experience, with preference for those who have worked in emergency or specialty settings and can work nights, weekends, and holidays.

Qualifications

• Previous veterinary customer service experience is required.
• Experience as an Emergency/Specialty Veterinary Client Service Representative is preferred.
• Flexible availability—nights, weekends, holidays.

Skills

Veterinary CS experience

Emergency/Specialty CS

Flexible availability

Job description

Thrive Pet Healthcare Specialists in Hoffman Estates, IL is hiring a Veterinary Client Service Representative to join our 25,000 sq ft, 24/7 emergency facility. You will handle end-to-end customer service for pets and clients, supporting compassionate care and efficient hospital operations.

The role requires prior veterinary CS experience, with preference for those who have worked in emergency or specialty settings and can work nights, weekends, and holidays.