Vet Client Services Pro — Fast-Paced, Caring, with Benefits

National Veterinary Associates; Colorado; On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Paid holidays

401K Retirement

Health, Dental, and Vision insurance

Paid Time Off (PTO)

Pet Discounts

Team events

Job summary

National Veterinary Associates in Colorado is seeking a Client Service Representative to greet clients, schedule appointments, process payments, and manage patient flow in a fast-paced veterinary hospital. The role emphasizes clear written and oral communication, a minimum of two years in customer service, and comfort working with animals.

Training is provided, with pay between $17.00 and $19.00 per hour plus periodic bonuses and a comprehensive benefits package including health and retirement

Qualifications

• Minimum of 2+ years of customer service experience.
• Veterinary hospital experience a plus.
• Professional communication skills.

Responsibilities

• Check in clients/patients
• Reply to client emails
• Relay medical information to clients
• Support day-to-day hospital operations
• Communicate client concerns with medical staff
• Base hourly range is $17.00-$19.00; periodic bonuses eligible

Skills

Customer service

Communication

Team collaboration

Tools

Practice management software

Job description

National Veterinary Associates in Colorado is seeking a Client Service Representative to greet clients, schedule appointments, process payments, and manage patient flow in a fast-paced veterinary hospital. The role emphasizes clear written and oral communication, a minimum of two years in customer service, and comfort working with animals.

Training is provided, with pay between $17.00 and $19.00 per hour plus periodic bonuses and a comprehensive benefits package including health and retirement