Vertical Account Manager, Commercial Claims

LexisNexis Risk Solutions; United States; On-site; USD 90,000 - 166,000; Full time

Job summary

LexisNexis Risk Solutions seeks a Vertical Account Manager for Commercial Claims to acquire, grow, and retain revenue within a portfolio of P&C carrier accounts. You will develop relationships with claims executives and drive adoption of analytics-driven solutions.

The role requires insurance experience, deep knowledge of claims operations, and the ability to navigate complex sales cycles with multiple stakeholders. Some travel is expected.

Qualifications

• Bachelor's degree in business or related field.
• Proven success in consultative sales or account management.
• Commercial Property & Casualty insurance experience required.
• Strong understanding of claims processes and workflows.
• Direct claims experience is a plus.
• Excellent communication, presentation, and negotiation skills.
• Able to travel up to 30% as needed.

Responsibilities

• Meet and exceed monthly and annual revenue objectives through account planning and sales strategies.
• Develop strategic account plans to protect revenue and identify growth opportunities.
• Build and maintain relationships with claims executives and influencers.
• Conduct discovery to understand customer objectives and operational challenges.
• Identify, develop, and close new business within existing and prospective accounts.
• Manage retention plans and ensure continued satisfaction and adoption of solutions.
• Collaborate with Product Solution Specialists, Implementation Managers and Sales teams.
• Maintain pipeline, forecast, and account plans in Salesforce and other tools.

Skills

Bachelor's degree

Consultative sales

Account management

Relationship building

Negotiation

Communication

Travel readiness

Education

Bachelor's degree in Business

Tools

Salesforce

Job description

Sales
Vertical Account Manager, Commercial Claims

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance vertical, we provide customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. Our insurance risk solutions help drive better data-driven decisions across the insurance policy lifecycle – all while reducing risk. You can learn more about LexisNexis Risk at the link below. https://risk.lexisnexis.com/insurance

About our team:

Are you looking to join an industry-leading sales organization? Our Commercial Claims team partners with Property & Casualty insurance carriers to help claims organizations improve operational efficiency, reduce claim costs, combat fraud, streamline workflows, and improve claim outcomes through industry-leading data, analytics, and technology solutions.

About the Job:

The Vertical Account Manager, Commercial Claims, is responsible for acquiring, growing, and retaining revenue within an assigned portfolio of Commercial Property & Casualty insurance carrier accounts. This strategic sales role focuses on developing strong customer relationships, identifying new business opportunities, expanding solution adoption, and delivering measurable value to claims organizations.

The ideal candidate is an experienced sales professional with Commercial Property & Casualty insurance experience and a strong understanding of claims operations and workflows. Direct claims experience is highly desirable but not required. Candidates must be able to engage credibly with claims leaders and understand the challenges, priorities, and operational processes that drive claims organizations.

You'll Be Responsible For:

• Meeting or exceeding monthly and annual revenue objectives through effective account planning, opportunity management, and execution of sales strategies.
• Developing and executing strategic account plans designed to protect existing revenue while identifying opportunities for growth and expansion.
• Building and maintaining relationships with key decision-makers and influencers, including claims executives, claims operations leaders, SIU teams, technology leaders, and innovation stakeholders.
• Conducting discovery conversations to understand customer business objectives, operational challenges, and strategic initiatives.
• Identifying, developing, and closing new business opportunities within existing and prospective customer accounts.
• Managing customer retention plans and ensuring continued customer satisfaction and solution adoption.
• Developing gap analyses and account growth strategies to uncover incremental revenue opportunities.
• Collaborating with Product Solution Specialists, Implementation Managers, Sales Support, and other internal partners to deliver exceptional customer outcomes.
• Maintaining a strong understanding of industry trends, competitive offerings, and emerging challenges impacting commercial claims organizations.
• Effectively managing sales pipeline, forecasting, customer activity, and account planning within Salesforce and other sales tools.

Qualifications:

• Bachelor's degree in Business or equivalent work experience.
• Proven success in a consultative sales, account management, or business development role.
• Commercial Property & Casualty insurance experience required.
• Strong understanding of commercial insurance claims processes, workflows, and operational challenges required.
• Direct claims experience is a strong plus.
• Demonstrated ability to build and maintain relationships with key customer stakeholders.
• Strong communication, presentation, negotiation, and relationship management skills.
• Excellent project management and analytical skills.
• Ability to manage complex sales cycles involving multiple stakeholders and decision-makers.
• Ability to travel up to 30% as required.

U.S. National Base Pay Range: $89,700 - $166,400. Total Target Cash Range: $138,000 - $256,000. Geographic differentials may apply in some locations to better reflect local market rates.
Base Pay Range for CO: $89,700 - $166,400. Total Target Cash Range for CO: $138,000 - $256,000.
Base Pay Range for IL: $94,100 - $174,700. Total Target Cash Range for IL: $144,900 - $268,900.
Base Pay Range for Chicago, IL: $98,600 - $183,000. Total Target Cash Range for Chicago, IL: $151,800 - $281,600.
Base Pay Range for MD: $94,100 - $174,700. Total Target Cash Range for MD: $144,900 - $268,900.
Base Pay Range for NY: $98,600 - $183,000. Total Target Cash Range for NY: $151,800 - $281,600.
Base Pay Range for New York City: $103,100 - $191,400. Total Target Cash for New York City: $158,700 - $294,500.
Base Pay Range for Rochester, NY: $85,200 - $158,000. Total Target Cash Range for Rochester, NY: $131,100 - $243,300.
Base Pay Range for OH: $85,200 - $158,000. Total Target Cash Range for OH: $131,100 - $243,300.
Base Pay Range for NJ: $108,339 - $173,061. Total Target Cash Range for NJ: $174,636 - $278,964.
Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.
Application deadline is 10/30/2026.

We know your well-being and happiness are key to a long and successful career. We're delighted to offer country specific benefits.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.