Sales Manager, Commercial Claims

Talent Octopusventures; Columbus (OH); Hybrid; USD 90,000 - 166,000; Full time

Job summary

LexisNexis Risk Solutions seeks a Commercial Claims Manager to lead a team of Account Managers, driving revenue growth and retention within Commercial Property & Casualty carriers.

You will coach, mentor, and coordinate with product and sales teams to deliver exceptional outcomes and strategic account growth across multiple states.

Travel up to 30% and a focus on data-driven decision making are essential to succeed in this role.

Qualifications

• Proven sales experience with revenue growth and managing strategic relationships.
• Commercial Property & Casualty insurance industry experience required.
• Experience selling data, analytics, SaaS, workflow or technology solutions preferred.
• Previous people leadership experience coaching and managing sales professionals required.
• Strong understanding of commercial insurance claims processes and workflows.

Responsibilities

• Lead, coach, and develop Commercial Claims Account Managers to meet revenue, retention, and growth objectives.
• Drive strategic account plans to expand relationships within Commercial Property & Casualty carrier claims organizations.
• Manage forecasts, pipeline health, territory planning, and performance metrics.
• Support customer meetings, opportunities, negotiations, and executive relationships.
• Coordinate with Product, Implementation, and Sales Support to deliver strong client outcomes.
• Develop talent plans, succession planning, and ongoing coaching for the team.

Skills

Sales leadership

Strategic account planning

Stakeholder management

Forecasting & metrics

Communication & presentation

Travel up to 30%

Job description

About the business:

Lexis Nexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance vertical, we provide customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. Our insurance risk solutions help drive better data-driven decisions across the insurance policy lifecycle - all while reducing risk. You can learn more about LexisNexis Risk at the link below. https://risk.lexisnexis.com/insurance

About our team:

Are you looking to join an industry-leading sales organization? Our Commercial Claims team partners with Property & Casualty insurance carriers to help claims organizations improve operational efficiency, enhance decision-making, reduce loss costs, combat fraud, streamline workflows, and deliver better claim outcomes through industry-leading data, analytics, and technology solutions.

About the Role:

The Commercial Claims Manager is responsible for leading, coaching, and developing a team of Commercial Claims Account Managers focused on acquiring, growing, and retaining revenue within Commercial Property & Casualty insurance carrier accounts. This leadership role is accountable for achieving team sales objectives, driving strategic account growth, and ensuring successful execution across the team's portfolio.

You'll Be Responsible For:

• Leading, coaching, and developing a team of Commercial Claims Account Managers to achieve or exceed revenue, retention, and growth objectives.
• Driving team execution of strategic account plans focused on expanding relationships within Commercial Property & Casualty insurance carrier claims organizations.
• Managing sales forecasts, pipeline health, territory planning, and performance metrics for assigned team members.
• Supporting and participating in customer meetings, sales opportunities, contract negotiations, and executive-level relationship management.
• Directly managing customer accounts during periods of vacancy, onboarding, territory realignment, or other business needs.
• Partnering with team members to identify growth opportunities, expand solution adoption, and increase market penetration within assigned accounts.
• Building and maintaining strong relationships with claims executives, claims operations leaders, innovation teams, SIU leaders, and other key stakeholders.
• Collaborating closely with Product, Implementation, Sales Support, and Product Solution Specialist teams to deliver exceptional customer outcomes.
• Developing and executing talent development plans, succession planning, and ongoing coaching to drive individual and team success.
• Maintaining a strong understanding of industry trends, customer challenges, competitive solutions, and the evolving commercial claims landscape.

Qualifications:

• Proven sales experience with a demonstrated track record of achieving revenue growth and managing strategic customer relationships.
• Commercial Property & Casualty insurance industry experience required.
• Prior experience selling data, analytics, SaaS, workflow, or technology solutions preferred.
• Previous people leadership experience with responsibility for coaching, developing, and managing sales professionals required.
• Strong understanding of commercial insurance claims processes, workflows, and operational challenges required.
• Direct claims experience is a plus.
• Demonstrated ability to build and maintain relationships with insurance carrier executives and key stakeholders.
• Excellent project management, communication, presentation, and analytical skills.
• Ability to travel up to 30% as required.

U.S. National Base Pay Range: $89,700 - $166,400. Total Target Cash Range: $138,000 - $256,000. Geographic differentials may apply in some locations to better reflect local market rates.

Base Pay Range for CO is $89,700 - $166,400. Total Target Cash Range for CO is $138,000 - $256,000.

Base Pay Range for IL is $94,100 - $174,700. Total Target Cash Range for IL is $144,900 - $268,900.

Base Pay Range for Chicago, IL is $98,600 - $183,000. Total Target Cash Range for Chicago, IL is $151,800 - $281,600.

Base Pay Range for MD is $94,100 - $174,700. Total Target Cash Range for MD is $144,900 - $268,900.

Base Pay Range for NY is $98,600 - $183,000. Total Target Cash Range for NY is $151,800 - $281,600.

Base Pay Range for New York City is $103,100 - $191,400. Total Target Cash for New York City is $158,700 - $294,500.

Base Pay Range for Rochester, NY is $85,200 - $158,000. Total Target Cash Range for Rochester, NY is $131,100 - $243,300.

Base Pay Range for OH is $85,200 - $158,000. Total Target Cash Range for OH is $131,100 - $243,300.

Base Pay Range for NJ is $108,339 - $173,061. Total Target Cash Range for NJ is $174,636 - $278,964.

Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.

Application deadline is 10/30/2026.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers: EEO Know Your Rights.