Vertical Account Manager, Commercial Claims

LexisNexis Risk Solutions Inc. Company; Georgia; Hybrid; USD 90,000 - 166,000; Full time

Job summary

LexisNexis Risk Solutions in the United States is seeking a Vertical Account Manager, Commercial Claims to grow revenue within an assigned portfolio of Commercial Property & Casualty carrier accounts. You will develop relationships with claims leaders and identify opportunities to expand solutions adoption.

The ideal candidate has a proven consultative sales background, knowledge of claims operations, and the ability to navigate complex multi-stakeholder sales cycles.

Qualifications

• Bachelor's degree in Business or equivalent work experience.
• Proven success in a consultative sales, account management, or business development role.
• Commercial Property & Casualty insurance experience required.
• Strong understanding of commercial insurance claims processes, workflows, and operational challenges required.
• Direct claims experience is a strong plus.
• Demonstrated ability to build and maintain relationships with key customer stakeholders.
• Strong communication, presentation, negotiation, and relationship management skills.
• Excellent project management and analytical skills.
• Ability to manage complex sales cycles involving multiple stakeholders and decision-makers.
• Ability to travel up to 30% as required.

Responsibilities

• Meeting or exceeding monthly and annual revenue objectives through effective account planning, opportunity management, and execution of sales strategies.
• Developing and executing strategic account plans designed to protect existing revenue while identifying opportunities for growth and expansion.
• Building and maintaining relationships with key decision-makers and influencers, including claims executives, claims operations leaders, SIU teams, technology leaders, and innovation stakeholders.
• Conducting discovery conversations to understand customer business objectives, operational challenges, and strategic initiatives.
• Identifying, developing, and closing new business opportunities within existing and prospective customer accounts.
• Managing customer retention plans and ensuring continued customer satisfaction and solution adoption.
• Developing gap analyses and account growth strategies to uncover incremental revenue opportunities.
• Collaborating with Product Solution Specialists, Implementation Managers, Sales Support, and other internal partners to deliver exceptional customer outcomes.
• Maintaining a strong understanding of industry trends, competitive offerings, and emerging challenges impacting commercial claims organizations.
• Effectively managing sales pipeline, forecasting, customer activity, and account planning within Salesforce and other sales tools.

Skills

Consultative sales

Account management

Business development

Communication skills

Negotiation

Education

Bachelor's degree in Business or equivalent

Tools

Salesforce

Job description

About the Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance vertical, we provide customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. Our insurance risk solutions help drive better data-driven decisions across the insurance policy lifecycle - all while reducing risk. You can learn more about LexisNexis Risk at the link below. https://risk.lexisnexis.com/insurance

About our team

Are you looking to join an industry-leading sales organization? Our Commercial Claims team partners with Property & Casualty insurance carriers to help claims organizations improve operational efficiency, reduce claim costs, combat fraud, streamline workflows, and improve claim outcomes through industry-leading data, analytics, and technology solutions.

About the Job

The Vertical Account Manager, Commercial Claims, is responsible for acquiring, growing, and retaining revenue within an assigned portfolio of Commercial Property & Casualty insurance carrier accounts. This strategic sales role focuses on developing strong customer relationships, identifying new business opportunities, expanding solution adoption, and delivering measurable value to claims organizations. The ideal candidate is an experienced sales professional with Commercial Property & Casualty insurance experience and a strong understanding of claims operations and workflows. Direct claims experience is highly desirable but not required. Candidates must be able to engage credibly with claims leaders and understand the challenges, priorities, and operational processes that drive claims organizations.

You'll Be Responsible For

• Meeting or exceeding monthly and annual revenue objectives through effective account planning, opportunity management, and execution of sales strategies.
• Developing and executing strategic account plans designed to protect existing revenue while identifying opportunities for growth and expansion.
• Building and maintaining relationships with key decision-makers and influencers, including claims executives, claims operations leaders, SIU teams, technology leaders, and innovation stakeholders.
• Conducting discovery conversations to understand customer business objectives, operational challenges, and strategic initiatives.
• Identifying, developing, and closing new business opportunities within existing and prospective customer accounts.
• Managing customer retention plans and ensuring continued customer satisfaction and solution adoption.
• Developing gap analyses and account growth strategies to uncover incremental revenue opportunities.
• Collaborating with Product Solution Specialists, Implementation Managers, Sales Support, and other internal partners to deliver exceptional customer outcomes.
• Maintaining a strong understanding of industry trends, competitive offerings, and emerging challenges impacting commercial claims organizations.
• Effectively managing sales pipeline, forecasting, customer activity, and account planning within Salesforce and other sales tools.

Qualifications

Bachelor's degree in Business or equivalent work experience.

Proven success in a consultative sales, account management, or business development role.

Commercial Property & Casualty insurance experience required.

Strong understanding of commercial insurance claims processes, workflows, and operational challenges required.

Direct claims experience is a strong plus.

Demonstrated ability to build and maintain relationships with key customer stakeholders.

Strong communication, presentation, negotiation, and relationship management skills.

Excellent project management and analytical skills.

Ability to manage complex sales cycles involving multiple stakeholders and decision-makers.

Ability to travel up to 30% as required.

Salary and Benefits

• U.S. National Base Pay Range: $89,700 - $166,400.
• Total Target Cash Range: $138,000 - $256,000.
• Geographic differentials may apply in some locations to better reflect local market rates.
• Base Pay Range for CO is $89,700 - $166,400.
• Total Target Cash Range for CO is $138,000 - $256,000.
• Base Pay Range for IL is $94,100 - $174,700.
• Total Target Cash Range for IL is $144,900 - $268,900.
• Base Pay Range for Chicago, IL is $98,600 - $183,000.
• Total Target Cash Range for Chicago, IL is $151,800 - $281,600.
• Base Pay Range for MD is $94,100 - $174,700.
• Total Target Cash Range for MD is $144,900 - $268,900.
• Base Pay Range for NY is $98,600 - $183,000.
• Total Target Cash Range for NY is $151,800 - $281,600.
• Base Pay Range for New York City is $103,100 - $191,400.
• Total Target Cash for New York City is $158,700 - $294,500.
• Base Pay Range for Rochester, NY is $85,200 - $158,000.
• Total Target Cash Range for Rochester, NY is $131,100 - $243,300.
• Base Pay Range for OH is $85,200 - $158,000.
• Total Target Cash Range for OH is $131,100 - $243,300.
• Base Pay Range for NJ is $108,339 - $173,061.
• Total Target Cash Range for NJ is $174,636 - $278,964.
• Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.

Application deadline

Application deadline is 10/30/2026.

Company culture and benefits

We know your well-being and happiness are key to a long and successful career.

We are delighted to offer country specific benefits.

We are committed to providing a fair and accessible hiring process.

Equal Opportunity Employer

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers: EEO Know Your Rights.

About LexisNexis® Risk Solutions

At LexisNexis® Risk Solutions, our businesses span multiple industries providing customers with innovative technologies, information-based analytics, decisioning tools and data management services that provide market-specific solutions. Approximately 11,100 employees in offices throughout the world support our brands by serving customers in more than 190 countries and territories. LexisNexis® Risk Solutions is part of RELX, a global provider of information and analytics for professional and business customers across industries. For more information, please visit www.risk.lexisnexis.com and www.relx.com.