Veritas eDiscovery Platform (eDP) Engineer

Evolver Federal; Washington (District of Columbia); On-site; USD 110,000 - 160,000; Full time

Job summary

Evolver is seeking an eDiscovery Platform Engineer to support Veritas eDiscovery Platform in a sensitive federal context. The role requires active TS clearance with SCI access and onsite work in Washington, DC, five days a week.

You will work with FBI divisions, performing configurations, maintenance, and troubleshooting based on engineering documentation. Candidates should have 4 years in systems engineering/administration, 2 years in high-availability design, and 1 year resolving customer

Qualifications

• 4 years of Systems Engineer/Administrator experience.
• 2 years in architecture and design of complex high-availability systems.
• 1 year resolving customer product support issues.
• Active TS clearance with SSBI; SCI access ability.

Responsibilities

• Configure, monitor, and troubleshoot Veritas eDiscovery Platform.
• Perform OS patches, upgrades, and tool enhancements.
• Provide Level 1 and 2 support for outages; coordinate with FBI divisions.

Skills

Systems Engineer/Administrator

Architecture & design

Customer support issues

Clearance awareness

Tools

Exchange 2016/2019

O365

Windows Server 2012/2016/2019

Azure

AWS

Job description

Evolver is an information technology, cybersecurity, and digital transformation company supporting national defense, federal civilian agencies, and Fortune 500 organizations. We help customers secure critical systems, modernize enterprise technology, and solve complex operational challenges through integrated technology capabilities spanning cybersecurity, enterprise IT infrastructure, cloud, software development, data analytics, legal technology and eDiscovery, applied AI, and electronic security systems. Our teams combine deep technical expertise with mission understanding to deliver secure, reliable, and scalable solutions that advance performance in high-stakes environments.

This position requires an Active TS Clearance and to work onsite 5 days a week in Washington, DC.

The Veritas eDiscovery Platform (eDP) Engineer (eDP Engineer) must have the ability to adjust to changing priorities and work well under pressure while providing support along with OGC, to other FBI Divisions, such as CTD. The eDP Engineer will participate in teleconferences or technical meetings to review, educate, and support program objectives; perform configurations, maintenance, monitoring, and troubleshooting using current engineering documentation; record configurations change requests through the established change control board; monitor system health and scale system components as required; provide initial response, Level 1 and Level 2 escalation for outages; apply OS patches and upgrades on a regular basis; upgrade administrative tools and utilities; upgrade end user applications; configure / add new services as necessary; provide before or after core hour work as required. The eDP Engineer must have demonstrated experience with Veritas eDiscovery Platform or industry recognized review platforms. System administration knowledge of Microsoft Exchange 2016, 2019 and Microsoft O365. Experience administrating and supporting Microsoft Windows server 2012/2016/2019 in a large physical and virtual infrastructure. Strong knowledge of IT infrastructure, cloud technologies (Microsoft Azure/Amazon AWS) and network architecture. Excellent communication skills and experience presenting and training technical concepts to various audiences within the FBI.

Basic Qualifications

• 4 years of Systems Engineer/Administrator experience
• 2 years of previous experience in architecture and design of complex high-available systems
• 1 year of experience researching and resolving customer product support complaints and issues
• Active Clearance: Top Secret with SSBI and ability to obtain SCI clearance.

Preferred Qualifications

• 6 years of Systems Engineer/Administrator experience
• 4 years of previous experience in architecture and design of complex high-available systems
• 2 year of experience researching and resolving customer product support complaints and issues

Evolver is an equal opportunity employer and welcomes all job seekers. It is the policy of Evolver not to discriminate based on race, color, ancestry, religion, gender, age, national origin, gender identity or expression, sexual orientation, genetic factors, pregnancy, physical or mental disability, military/veteran status, or any other factor protected by law.

Actual salary will depend on factors such as skills, qualifications, experience, market and work location. Evolver offers competitive benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.