Verifier/Receiving Clerk

Id-Logistics; Austell (GA); Sur place; USD 38 000 - 56 000; Plein temps

Avantages offerts par ce poste

401K with match

Health insurance

Vision insurance

Dental insurance

Vacation and sick time

Résumé du poste

ID Logistics in Austell, GA is seeking a customer service associate to respond to inquiries, process orders, and handle billing/shipping questions in a prompt, courteous manner. You will work with on-site management to resolve discrepancies and ensure smooth order flow.

The role requires strong communication, data entry, and proficiency with Microsoft Office. A high school diploma or GED is required, with 3 years of customer service experience preferred.

Qualifications

• High School Diploma or GED or equivalent; Bachelor's degree in business preferred.
• 3 years verifiable customer service experience.
• Strong written and verbal communication skills.
• Outstanding computer and data entry skills.

Responsabilités

• Manage shipping and receiving within our system in partnership with Distribution Center Manager and Supervisors.
• Processing billing and invoicing with tight turnaround times and attention to detail.
• Resolve any issues with billing, invoicing, shipping and/or receiving with customers and internal management.
• Daily effective communication with customers and internal team members and management via email, phone, or in person.
• Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes.
• Follow corporate and site-specific Good Manufacturing Practices and assist in enforcing them when necessary.
• Observe all company safety rules and assist in enforcement as appropriate.
• Other duties as assigned.

Connaissances

Customer service experience

Written and verbal communication

Data entry

MS Office proficiency

Formation

High School Diploma or GED

Bachelor’s degree in business (preferred)

Outils

Microsoft Office Suite

Description du poste

Carries out all customer service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner. This position works closely with customers and on-site management to handle various product inquiries, special requests, or discrepancies, shipping and receiving as well as billing and invoicing. The position requires positive interpersonal skills including effective verbal and written communication skills.

• Manage shipping and receiving within our system in partnership with Distribution Center Manager and Supervisors.
• Processing billing and invoicing with tight turnaround times and attention to detail.
• Resolve any issues with billing, invoicing, shipping and/or receiving with customers and internal management.
• Daily effective communication (email, phone, or in-person) with customers and internal team members and management.
• Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes.
• Follow corporate and site-specific Good Manufacturing Practices and assist in enforcing them when necessary.
• Observe all company safety rules and assist in enforcement as appropriate.
• Other duties as assigned.

Requirements

• High School Diploma or GED; or equivalent combination of experience and education; Bachelor’s degree in business or similar discipline preferred.
• 3 years verifiable customer service experience
• Strong written and verbal communication skills
• Outstanding computer and data entry skills
• Proficient in Microsoft Office suite

Total Rewards

ID Logistics offers a generous benefits package for eligible associates to include 401K with match, Health, Vision, Dental and vacation and sick time, among other competitive benefits. Compensation is determined based on several factors, including but no

Schedule

First Shift

SafetySensitive

No

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the number below.

1-888-773-5263