Verifier/Receiving Clerk

ID Logistics US; Austell (GA); In loco; USD 25.000 - 30.000; Tempo pieno

Descrizione del lavoro

ID Logistics US is seeking a reliable Customer Service Associate in Austell, GA for first shift (Mon-Fri, 7:30am-4:00pm). You will respond to inquiries, process orders, handle billing, and liaise between the warehouse and customers to ensure accurate invoicing and concise communication.

A high level of professionalism and detailed data entry skills are required. The role emphasizes teamwork with on-site management, accurate shipping/receiving handling, and adherence to GMP and safety rules.

Competenze

• 3 years verifiable customer service experience.
• Strong written and verbal communication skills.
• Outstanding computer and data entry skills.
• Proficient in Microsoft Office suite.
• High School Diploma or GED; or equivalent combination of experience and education; Bachelor's degree preferred.

Mansioni

• Manage shipping and receiving within our system in partnership with Distribution Center Manager and Supervisors.
• Processing billing and invoicing with tight turnaround times and attention to detail.
• Resolve any issues with billing, invoicing, shipping and/or receiving with customers and internal management.
• Daily effective communication with customers and internal team members and management.
• Act as a liaison between the warehouse and the customer in administration of accounts and invoicing and credit changes.
• Follow corporate and site-specific Good Manufacturing Practices and assist in enforcing them when necessary.
• Observe all company safety rules and assist in enforcement as appropriate.
• Other duties as assigned.

Conoscenze

Customer service

Communication skills

Formazione

High School Diploma/GED

Bachelor's degree

Strumenti

Microsoft Office

Descrizione del lavoro

Job Description:

Carries out all customer service activities such as responding to inquiries, processing orders and

Carries out all customer service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner. This position works closely with customers and on-site management to handle various product inquiries, special requests, or discrepancies, shipping and receiving as well as billing and invoicing. The position requires positive interpersonal skills including effective verbal and written communication skills.

• Manage shipping and receiving within our system in partnership with Distribution Center Manager and Supervisors.
• Processing billing and invoicing with tight turnaround times and attention to detail.
• Resolve any issues with billing, invoicing, shipping and/or receiving with customers and internal management.
• Daily effective communication (email, phone, or in-person) with customers and internal team members and management.
• Act as a liaison between the warehouse and the customer in administration of accounts and

between the office and customer regarding invoicing and credit changes.

• Follow corporate and site-specific Good Manufacturing Practices and assist in enforcing them when

necessary.

• Observe all company safety rules and assist in enforcement as appropriate.
• Other duties as assigned.

Hours - 1st Shift Monday-Friday 730am-400pm

Payrate - $20/hr

Requirements:

• High School Diploma or GED; or equivalent combination of experience and education;

Bachelor's degree in business or similar discipline preferred.

• 3 years verifiable customer service experience
• Strong written and verbal communication skills
• Outstanding computer and data entry skills
• Proficient in Microsoft Office suite