Verifications Researcher

HireRight; Tulsa (OK); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Education Assistance Program

Vacation and Sick Program

Job summary

HireRight is seeking an entry-level Researcher for our Tulsa, OK office. You will verify information provided by candidates, input outcomes into client reports, and support the Service Delivery model with timely, accurate checks.

The role covers education, employment, and professional verifications in English and other languages as required, with initial in-office work transitioning to hybrid after probation.

Qualifications

• High School diploma or equivalent required.
• Bachelor’s degree in a related field is preferred.

Responsibilities

• Verify information provided by candidates and input findings into client reports.
• Research and verify facts quickly to ensure the screening process is timely.
• Process background reports according to current guidelines and standards.
• Maintain in-depth knowledge of current guidelines and data protection laws.
• Provide timely follow-up on requests, reports, and escalations.
• Communicate with candidates to obtain missing information or clarify details quickly.
• Collaborate with teams to keep clients informed of issues during screening.

Skills

Typing

Data entry

Attention to detail

Education

High School diploma or equivalent

Bachelor’s degree in a related field

Job description

About HireRight

HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. We offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.

Overview

Researcher role is fundamental to the Service Delivery model of HireRight. Following processes set out in the SOPs, Researchers are verifying information provided by Candidates and inputting the outcome of their work into a Client facing report. Researchers are following processes in a professional and timely manner, adhering to guidelines from their Supervisors on the required productivity and quality of work.

This role covers entry level and more experienced Researchers, as well as Verifications conducted in English, as well as other languages (as required)

Verifications Researchers will be ensuring a first class Customer and Candidate experience through verifying (as applicable) standard education, employment and professional qualifications components of the screening package utilizing available resources such as telephone, email, internet, etc. Other duties may also be assigned.

This position is for our Tulsa, OK office location. It will start as fully in office and then transition to a hybrid role after the probationary period.

Responsibilities

• Ensure that duties are carried out professionally and in line with the priority to help Candidates get hired
• Quickly and effectively research and verify facts provided by Candidates to ensure the screening process is completed in a timely manner
• Process background reports according to current reporting guidelines and standards
• Maintain in-depth working knowledge of all current guidelines
• Complete escalated/rejected requests requiring further investigation
• Ensure accurate and prompt turnaround on all reports
• Enter achieved information and input thorough and accurate notes. Maintain accurate and up to date records of actions taken
• Provide timely follow-up and follow through on all requests, reports, and escalations
• Communicate with Candidates, with tact and diplomacy, to obtain missing information or to clarify details as quickly as possible
• Collaborate with other teams to keep Clients informed of issues throughout the screening process
• Maintain a "Continuous Improvement" state of mind and helps to suggest and implement changes
• Be open to cross training in other functions outside of immediate scope of responsibility
• Ensure all actions comply with all applicable Data Protection legislation's
• Assist team members and works as part of the team to ensure customers’ expectations are met
• May assist with mentoring, training, and coaching of new team members within immediate team
• May assist in ad hoc projects as and when required
• Track and report issues with our business partners
• Conduct interviews with professional referees to verify Candidates’ employment history

Qualifications

Education:

• High School diploma or equivalent required
• Bachelor’s degree in a related field is preferred

Experience:

• Less than two years experience
• Comfortable working on a computer, can type and enter data accurately
• High level of attention to detail

What do we offer

HireRight offersa competitivebenefit package which includes:

• Medical
• Dental
• Vision
• Paid Life/AD&D Insurance
• Voluntary Life Insurance
• Short & Long TermDisability
• Flexible Spending Accounts
• 401K
• Generous Vacation and Sick Program
• 10 Paid Holidays
• Education Assistance Program
• Business Casual Attire
• Generous Referral Program
• Employee Discounts and Rewards
• And much more!

All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search. HireRight, LLC is an Equal Opportunity Employer Minorities / Females / Veterans / Disabilities HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee

This job description in no way states or implies that these are the only duties to be performed by a team member’s occupying this position. Team members may be required to perform other related duties as assigned, to ensure workload coverage. Team members are required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This job description does not constitute an employment agreement between the employer and team member and is subject to change by the employer as the organizational needs and requirements of the job change. This job description is subject to change at any time.