Verification & Screening Representative

CFS; Goodlettsville (TN); On-site; USD 25,000 - 28,000; Full time

Job summary

CFS is hiring a Verification & Screening Representative to support high-volume phone and client service operations in Goodlettsville, TN. This onsite role offers $18.00 - $20.00 hourly pay and the possibility of full remote eligibility after temporary-to-hire conversion.

Responsibilities include reviewing and verifying employment and deposit information, handling inbound/outbound calls, email, and live chat, and maintaining accurate documentation while upholding confidentiality and company

Qualifications

• Excellent written and verbal communication skills with a customer-first mindset.
• Confident handling high volumes of inbound and outbound calls.
• Highly organized and detail-oriented with strong multitasking abilities.
• Dependable, steady worker with a positive, team-oriented attitude.
• Quick learner with strong notetaking and documentation skills.

Responsibilities

• Review, process, and verify employment and deposit information with accuracy, confidentiality, and timely communication.
• Conduct inbound and outbound calls, as well as email and live chat support, to handle verification requests and employer inquiries.
• Send, track, and manage verification forms and third‑party requests efficiently while maintaining organized documentation.
• Manage high volumes of email correspondence and multitask effectively in a fast‑paced environment while adhering to company policies and procedures.

Skills

Communication

Inbound/Outbound calls

Multitasking

Organization

Dependable

Job description

Onsite in Goodlettsville | Fully Remote eligible after temporary to hire conversion (approx. 4-6mos)
Open to candidates residing in Nashville, TN and Surrounding areas only
Daily Hours: Monday - Friday 8:00-5:00
$18.00 - $20.00 hourly pay range
Join a growing team with a fast-paced, collaborative environment! We're currently hiring a Verification & Screening Representative to support high-volume phone and client service operations.
No formal interview required - just a quick virtual meeting with the CFS Recruiter! Start date will is pending clear security checks.

Tasks & Responsibilities - Verification & Screening Representative

• Review, process, and verify employment and deposit information with accuracy, confidentiality, and timely communication.
• Conduct inbound and outbound calls, as well as email and live chat support, to handle verification requests and employer inquiries.
• Send, track, and manage verification forms and third‑party requests efficiently while maintaining organized documentation.
• Manage high volumes of email correspondence and multitask effectively in a fast‑paced environment while adhering to company policies and procedures.

Qualifications - Verification & Screening Representative

• Excellent written and verbal communication skills with a customer-first mindset
• Confident handling high volumes of inbound and outbound calls
• Highly organized and detail-oriented with strong multitasking abilities
• Dependable, steady worker with a positive, team-oriented attitude
• Quick learner with strong notetaking and documentation skills