Venue Technology Supervisor — Live Event IT & POS

Legends Hospitality, LLC; Cuyahoga Falls (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

Legends Hospitality, LLC is seeking a Technical Support professional based in Cuyahoga Falls, Ohio. The ideal candidate will provide event day setup and support for point-of-sale systems, deliver desktop support, and ensure operational functionality during events.

Must possess strong analytical skills, relevant experience, and a customer-service focus. Knowledge of networking, PC hardware, and Windows operating systems is required. Flexible scheduling is necessary due to event demands.

Qualifications

• Bachelor's degree or relevant experience.
• 1–3+ years of relevant work experience.
• Knowledge of TCP/IP and VLANs.
• Experience with Windows XP, Windows 7.

Responsibilities

• Provide event day setup and support for point-of-sale systems.
• Deliver desktop support services to internal staff.
• Communicate productively across all managerial levels.
• Conduct stadium walk-throughs for operational checks.

Skills

Customer service focus

Analytical skills

Problem-solving

Communication skills

Basic PC hardware knowledge

Networking knowledge

Adaptability

Oral and written communication

Event support

Education

Bachelor’s degree in Computer Information Systems or related field

Tools

Windows OS

Microsoft Office Suite

SQL systems

Job description

Legends Hospitality, LLC is seeking a Technical Support professional based in Cuyahoga Falls, Ohio. The ideal candidate will provide event day setup and support for point-of-sale systems, deliver desktop support, and ensure operational functionality during events.

Must possess strong analytical skills, relevant experience, and a customer-service focus. Knowledge of networking, PC hardware, and Windows operating systems is required. Flexible scheduling is necessary due to event demands.