Venue Sales Specialist — Private Events & Experiences

Denver Botanic Gardens; Denver (CO); Presencial; USD 42.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical plans

Dental & Vision

Life Insurance

FSA/HSA

Retirement savings 6%

Paid time off

Descripción de la vacante

Denver Botanic Gardens seeks a Full Time Venue Sales Representative in the Events Department at York Street to coordinate private and internal events from inquiry through completion.

The role sells short lead time venue rentals and event packages, supports the Venue Sales team, prepares contracts, and coordinates floor plans, AV, catering, and event execution, including on-site presence.

Formación

• High school diploma / GED and a minimum two years of experience in an events setting; or equivalent combination of education and experience is required.
• Minimum of 1 year of experience of event sales and event execution.
• Advanced skillset for use of Microsoft Word, Excel, Outlook and Teams.

Responsabilidades

• Sells short lead time venue rentals and specialized event packages, ensuring seamless coordination and execution.
• Provides support to Venue Sales Associates, including assisting with account management and contract creation, while achieving individual sales goals and contributing to overall team revenue targets.
• Handles detailing and implementation of internal events, ensuring proper coordination, including but not limited to facility location recommendations, floor planning, AV services, calendar reservations, catering, and event set-ups.
• Coordinates sales leads and moves leads through each stage of the sales process to the successful completion of events.
• Serves as an on-site venue representative, ensuring clients' satisfaction while adhering to Gardens regulations.
• Assists day of event operations including opening team events as needed, providing support to ensure smooth operations during initial event phases.
• Oversees the safe and efficient execution of clients' events, troubleshooting issues independently to client satisfaction.
• Plans and executes select executive-level and high-profile events as assigned by Events Department leadership, coordinating event details and logistics from initial planning through completion.
• Gathers and manages accurate event information from the sales team and vendors, ensuring client files (digital and paper) are updated and ready for event execution.
• Assists with creating event layouts using tools such as Cvent Event Diagramming/Social Tables software.
• Produces applicable materials for assigned responsibilities, such as event signage.
• Assists with tracking internal equipment inventory for private events, ensuring client contract needs are fulfilled.
• Coordinates with rental companies to address deficits as needed.
• Phone support for private events, including answering inquiries, processing payments/invoices, and organizing related paperwork.
• Assists with organizing and reconciling client files including both digital and paper records.
• Produces and organizes necessary event documentation including but not limited to signage, event diagrams, client agreements, cancellation forms, etc.
• Supports special projects assigned.
• Provides customer service to staff, volunteers, and event attendees across various communication channels.
• Works aspects of events assigned including assisting public events.
• Assists with event setups and breakdowns as needed and provides support during events.
• Regular attendance at the worksite may be required. As with all positions at Denver Botanic Gardens, the incumbent must be in good performance standing to be eligible for remote work. Remote work is at the discretion of management at all times.
• All Gardens employees must be committed to the mission of connecting people with plants, especially plants from the Rocky Mountains region and similar regions around the world, providing delight and enlightenment to everyone.

Conocimientos

Word

Excel

Outlook

Teams

Team player

Organizational skills

Attention to detail

Software proficiency

Educación

High school diploma / GED

Herramientas

CVENT Social Tables

DocuSign

Caterease

Descripción del empleo

Denver Botanic Gardens seeks a Full Time Venue Sales Representative in the Events Department at York Street to coordinate private and internal events from inquiry through completion.

The role sells short lead time venue rentals and event packages, supports the Venue Sales team, prepares contracts, and coordinates floor plans, AV, catering, and event execution, including on-site presence.