Venue Operations & Revenue Manager

Energy Jobline ZR; New York (NY); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Paid time off

403B retirement plan

Transit benefits

Medical, dental, vision coverage

Job summary

BRIC in Brooklyn seeks an Operations Manager, Events & Revenue to lead the rentals program, oversee front-of-house operations for events, and drive revenue growth across BRIC House venues. You’ll report to the Associate Director, Operations and supervise the Audience Services Coordinator, serving as the primary contact for rental clients to ensure excellent audience experiences and revenue results.

This exempt, full-time role based in our Brooklyn office offers a comprehensive benefits package

Qualifications

• Bachelor's degree or equivalent experience.
• Demonstrated experience managing a sales pipeline, client relationships, and event contracts toward revenue targets.
• Experience supervising front-of-house, box office, or hospitality staff for live events.
• Working knowledge of event logistics, ADA and accessibility requirements, and cash/box office reconciliation processes.
• Strong communication and customer service skills, with the ability to manage multiple client relationships and overlapping events simultaneously.

Responsibilities

• Manage the full rentals sales cycle for BRIC House and outdoor venues, from inquiry response and lead qualification to contract execution and post-event follow-up, in line with revenue targets set by the Associate Director, Operations.
• Market the rentals program to corporate clients, production companies, nonprofits, event planners, and community organizations to support revenue growth.
• Track leads, conversions, and revenue performance against quarterly and annual targets; report results to the Associate Director, Operations.
• Recommend pricing strategies, promotional packages, and seasonal offerings to support venue revenue and occupancy.
• Partner with Marketing on rental sales collateral, digital presence, and outreach campaigns.
• Maintain relationships with repeat clients, event planners, and industry partners to support a referral network.

Skills

Venue rentals

Sales pipeline management

Client relationships

Event contracts

Staff supervision

ADA accessibility knowledge

Customer service

Communication

Education

Bachelor's degree or equivalent experience

Job description

BRIC in Brooklyn seeks an Operations Manager, Events & Revenue to lead the rentals program, oversee front-of-house operations for events, and drive revenue growth across BRIC House venues. You’ll report to the Associate Director, Operations and supervise the Audience Services Coordinator, serving as the primary contact for rental clients to ensure excellent audience experiences and revenue results.

This exempt, full-time role based in our Brooklyn office offers a comprehensive benefits package