Arts Venue Revenue & Events Operations Lead

bricartsmedia; New York (NY); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

403B retirement plan

Pre-tax transit card

Medical/dental/vision coverage

Job summary

BRIC is seeking an Operations Manager for Events & Revenue in Brooklyn to manage rentals, front-of-house operations, and revenue growth across BRIC House venues. This role reports to the Associate Director, Operations and supervises the Audience Services Coordinator, serving as the primary contact for rental clients to ensure a strong audience experience and revenue attainment.

The ideal candidate will have a Bachelor’s degree or equivalent experience with 4+ years in venue rentals or arts

Qualifications

• Bachelor's degree or equivalent experience required.
• 4+ years in venue rentals, event sales, hospitality, or arts/cultural operations.
• Demonstrated experience managing a sales pipeline, client relationships, and event contracts toward revenue targets.
• Experience supervising front-of-house, box office, or hospitality staff for live events.
• Working knowledge of event logistics, ADA accessibility requirements, and cash/box office reconciliation processes.

Responsibilities

• Manage the full rentals sales cycle for BRIC House and outdoor venues, from inquiry response to contract execution and post-event follow-up.
• Market the rentals program to corporate clients, production companies, nonprofits, event planners, and community organizations to support revenue growth.
• Track leads, conversions, and revenue performance against targets; report results to the Associate Director, Operations.
• Recommend pricing strategies, promotional packages, and seasonal offerings to support venue revenue and occupancy.
• Partner with Marketing on rental sales collateral, digital presence, and outreach campaigns.
• Maintain relationships with repeat clients, event planners, and industry partners to support a referral network.
• Act as primary event manager and lead client contact for rental events, coordinating walk-throughs, planning sessions, and on-site execution.
• Work within workflows and event management software for meticulous record keeping.
• Prepare bids, contracts, and expense estimates for review by the Associate Director.
• Process the full transactional workflow including payment scheduling, contracting, and security deposit management.
• Coordinate with Production, Operations, Marketing, and Front of House teams to deliver seamless rental experiences.
• Contract with outside services as needed for client requirements.

Skills

Sales pipeline

Client relationships

Event contracts

FOH supervision

ADA accessibility

Cash/box office

Communication

Customer service

Education

Bachelor's degree or equivalent experience

Job description

BRIC is seeking an Operations Manager for Events & Revenue in Brooklyn to manage rentals, front-of-house operations, and revenue growth across BRIC House venues. This role reports to the Associate Director, Operations and supervises the Audience Services Coordinator, serving as the primary contact for rental clients to ensure a strong audience experience and revenue attainment.

The ideal candidate will have a Bachelor’s degree or equivalent experience with 4+ years in venue rentals or arts